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"We arrived late in the evening and were ready to just crash. Expectations had been lowered when just after check in the previous customer came back to the desk saying the room he had been given looked “lived in”. Our room had an odd aroma which became worse when the ac kicked on. Turning it off helped somewhat, so no big deal as it was a comfortable evening outside. When getting set for bed we realized that our shower had no rod or curtain. Both were stashed away in the closet. As it was now after 11 and we were leaving at 7:15 we made the best of things in the morning with clever aim and use of towels. The breakfast was barely edible and sparse. When arriving back up in the room the tub had still not drained. We will not be back and may be done with the brand as a whole, as there have been other borderline stays. Seems as if franchisees are deferring maintenance."

"Everything was good"

"A foldable suitcase stand would be very helpful. Laying my suitcase on the floor for use is difficult. Thank you"

"I stay at a lot of hotels across the country and out of the country this was by far the best. Everything was perfect. The breakfast bar was out of this world. Would highly recommend it by far. If I had any complaint is was stayed in 313 right by elevator and the noise from the door opening the ding was a bit loud and annoying. Perfect visit to Alexandria plan on staying there more often when in area."

"Breakfast was good "

"The room was clean. The front desk staff was friendly and helpful. One of the beds needs a mattress replaced. One half was great. The other half wanted to push you to the center of the bed."

"The people wouldn't rent to me and they were very rude and won't let us rent from them again"

"The room was very clean, and in nice condition. There were little things that made the stay easier, like a shelf above the sink for toiletries, an extra chair in the room, so both my kiddos could sit and eat. The pool was not too cold, the hot tub was toasty hot. Breakfast was good, they had plenty of variety of hotel quality food. The staff was the best I've ever encountered at a hotel, from the front desk, to the sweet lady filling the breakfast bar. I wish I could find a hotel like this in every town. "

"Comfortable and quiet Rates are great for what they offer."