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Reviews of IFA Rügen Hotel & Ferienpark

3 out of 5
IFA Rügen Hotel & Ferienpark
Strandpromenade 74, Binz, MV

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 568 reviews" "
Rating 8 - Good. 276 out of 568 reviews" "
Rating 6 - Okay. 78 out of 568 reviews" "
Rating 4 - Poor. 16 out of 568 reviews" "
Rating 2 - Terrible. 4 out of 568 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Right on the beach and the pool area is fantastic. We stayed in an apartment which was well equipped with everything you need. It's quite a walk to town but on a warm summer evening, that is fine. Really enjoyed our stay.
Response from IFA Rügen Hotel & Ferienpark on 7 Sep 2023
Dear Guest,We would like to thank you for your visit and also for this very kind and appreciative feedback.It makes us proud that our efforts have convinced you and that you had a great stay with us.Please visit us again soon.With kind regardsThomas KrügerDirector

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay with my sister.
Stayed 3 nights in Sep 2021
Response from IFA Rügen Hotel & Ferienpark on 4 Oct 2021
Dear Guest Anonymous, thank you very much for your review. We are already looking forward to welcoming you again. Please feel free to recommend us to others. With kind regards Thomas Krüger Director

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, property conditions & facilities
On the beach and within walking distance of Binz.
Stayed 2 nights in Oct 2020

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but dated rooms. There was only one outlet available in the bathroom. The other outlets were covered by furniture. The breakfast buffet was good but in the age of COVID, there were a lot of people allowed in the breakfast area at one time.
Stayed 1 night in Sep 2020

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
3 star for property but good service staff
It was a difficult experience for us , It’s a 90’s styles old GDR property hotel with very lame infra, the welcome reception looks cluesless , We had leakage in our room , need to change room two times due to no heating available in winter time and it was really rough, Considering the price we pay the property it not worth , they don’t have king or queen bed is most of room just two bed connected to make it one which is really not comfortable for couples, On positive side staff is very helpful and food and buffet is very good with very friendly helpful staff, location is amazing by the beach and all attractions is next door, Will consider twice b4 staying here again
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Too many children. The rooms were very nice, though.
Stayed 3 nights in Oct 2019

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the property is amazing, right next to the beach. You can walk or bike everywhere safely. Lots of restaurants in walking distance. The hotel is very clean but dated. Spacious rooms with fully stocked kitchenettes.Dog friendly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Pleasurable Stay
Excellent spot near Binz. We were there on business but this is a tourist hotel. Fantastic suite.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Great location with easy access to the beach. Be cautious, check out is 1000...
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

8/10 Good

pdv, washington usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At North end of Binz.
Our trip to Rugen was based on no experience - just reviews. The island has many different "towns". Binz is a high end resort on the Baltic. IFA Rugen has a water park and is suited to families with younger children or those who just like to wander. For us, I would have stayed at south end, closer to zentrum. Or, have stayed in another town. This hotel, however, was excellent. We had an apartment in the strand with small kitchen eye and full shower. Receptionist was lovely and spoke English graciously. This is not an English speaking part of Germany. Wifi was pretty standard for Germany (faster in the early am and poor at night). All in all a great base to explore the island from. Right next to train line as well for easy transit access.
Trees on hike to chalk cliffs
House in Dronske
View of Binz from pier

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and the beach is 1 minute away and very clean. Staff were very helpful

10/10 Excellent

roger, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
We came to take part in the Ruegen 70.3 Ironman event and the hotel was exactly what was needed. Enough room to spread out/ prepare/ dry out all the kit and self contained kitchen for an early personalised breakfast, shower to remove the sand and sweat and a nice bed to recover in. The place is spacious and slow and the sound of the wind and waves are comforting.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location and pool, hated apartment layout
Location is great. Right next to beach. Grocery store 5 min walk away. Loved the playground. Pool is fantastic. We had an apartment and the layout was terrible! The stove was directly behind the front door. Absolutely NO counter space. No outlets in the kitchen except on the floor. So we had to put the toaster on the ground. The dining table was in the bedroom with two twin beds. The pull out couch was barely big enough for my 9 and 7 year olds. Although we enjoyed the location and pool, we probably would not return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
We truly enjoyed our stay at the hotel. The rooms were very fresh, the staff very friendly and the breakfast very rich. The only downside were the beds. You could definately tell that they were "worn", with a concave shape.

10/10 Excellent

Melissa, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem.
The hotel is located right beside the beach and just about a 5 min walk from both the bus/train station and the main street. There is also lots of parking on site. The staff here were very friendly and helpful throughout my stay. I stayed in 1 of the apartments but they also have hotel rooms. My apartment was very spacious with it's own balcony. It was very clean and had every appliance one could need. The only thing I was missing was shower gel as this was surprizingly not provided but I was able to get some in the edeka down the road. There are also a variety of restaurants on site, a pool, spa, activities like mini-golf and a gift shop. Overall I was very pleased with my stay here and would like to return again in the future.

8/10 Good

Janet Frey, Blandon, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an enjoyable time! The room was comfortable and clean and the food in the restaurant was very good. We definitely would stay there again if we travel to the Isle of Rugen again!

4/10 Poor

Bernadet, Mt Vernon WA

Disliked: Staff & service, room comfort
Disappointing
At check in they seemed suprised to see 4 adults and a child even though I had a confirmation that this was the reservation. There was NO place for 2 of the adults to sleep. They had this fold out foam sofa that was supposed to fit 2 adults- it was ridiculous! We had to take the beds apart and sleep on the box springs so we all had a surface to sleep on. They did not come clean the room while we were there and we ran out of toilet paper and the garbage got really full. There was no soap or shampoo, but the maid came later and seemed suprised we were there and brought us some. She saw we were messing with the beds, showed us the sofa bed (which we had already eliminated as an option) and saw it was broken and said she would send someone to fix it. No one ever came to do so. Check in at 5 and check out at 10am seemed excessive as well- the maids were knocking on the door at 9:30 to clean the room the day we departed. There were a lot of extra fees and taxes- they even charged us to park at their hotel! Overall, very disappointing for the price point and what they claim is offered on Expedia. Bright spots- excellent access to the beach, great pool and lots of things to do in the main hotel area.

10/10 Excellent

Anne, Expat living in Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite European adventures
The IFA Rugen was perfect for our family -- right on the beach, convenient to the pool and playground, and near the promenade. We loved it and are planning our next trip! THe room was basic, fully-equipped, and clean.

10/10 Excellent

Amanda & Lee, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for kids
Couldn't have been happier with location and standard of cleanliness at hotel. We are a family of four and booked at 2 room apartment, not realising that this would mean sleeping on a sofa bed which as my husband is 6, 2" was not ideal. However this would not put us off going back and using this hotel again (small price to pay for ideal location close to beach for kids).

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Stayed 2 nights in May 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes saubere Doppelzimmer mit Balkon,sehr bequeme Betten.Haben mit Frühstück gebucht,das in Büffet Form war und nichts zu bemängeln hatte.Nettes zuvorkommendes Personal. Parkmöglichkeiten für 5 Euro am Tag,ausreichend vorhanden.Einzig was zz bemängeln wäre ,ist die Öffnungszeiten des Schwimmbades,letzter Einlaß 18.00 ,da hätte ich mir doch längere Zeiten gewünscht. Sonst hat das Hotel ein gutes Preis/Leistung Verhältnis und liegt recht Zentral
Stayed 3 nights in May 2024

6/10 Okay

Sandra

Disliked: Staff & service
Klantvriendelijkheid was zeer matig!
Stayed 14 nights in Apr 2024

10/10 Excellent

Fritzi, Berlin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Super Hotel für Urlaub mit Hund
Stayed 3 nights in Mar 2024
Response from Hotelmanagement on 17 Apr 2024
Lieber Gast Fritzi, vielen Dank für Ihr positives Feedback. Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service
Preisleistungsverhältnis prima
Stayed 3 nights in Mar 2024
Response from Hotelmanagement on 17 Apr 2024
Lieber Gast Amin,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Urlaubaufenthaltes genommen haben. Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und wir Ihnen einen angenehmen Aufenthalt gestalten konnten.Sollten Sie Ihre Reisepläne erneut nach Rügen und Binz führen, freuen wir uns schon heute, Sie wieder bei uns begrüßen zu können. Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Uwe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Strandlage, alle Mitarbeiter/-innen vorbildlich freundlich, Anlage insgesamt sehr schön und hundefreundlich
Stayed 3 nights in Mar 2024
Response from Hotelmanagement on 17 Apr 2024
Lieber Gast Uwe, vielen Dank für Ihr tolles Feedback. Ihre lobenden Worte haben wir bereits an alle Mitarbeiter weitergegeben- diese sind eine schöne Bestätigung unseres täglichen Bestrebens, das Beste zu geben, um jedem Gast einen unvergesslichen Aufenthalt zu ermöglichen. Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Kemal

Liked: Cleanliness, staff & service
Preis Leistung top
Stayed 2 nights in Feb 2024
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Kemal, vielen Dank, dass wir Ihr Gastgeber sein durften.Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Utako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fußweg 3 Minuten zum Strand - das war der Traum. :-)
Stayed 1 night in Feb 2024
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Utako, vielen Dank für Ihr positives Feedback. Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Ullrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr freundlich und zuvorkommend, Abendessen in Buffetform für 25,00€ / Gast war sehr gut, hingegen 20,00€ / Gast beim zugebuchten Frühstück sind definitiv zu teuer und nicht angemessen. Freizeitbad und Wasser waren zu kalt, haben wir deshalb leider kaum nutzen können. Hier schlagen wohl die gestiegenen Energiekosten durch. Die Nähe zur See und die ruhige Lage an der Promenade sprechen für sich. Wir kommen trotzdem gerne wieder.
Stayed 5 nights in Jan 2024
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Ullrich, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre persönlichen Eindrücke zu schildern.Schade, dass Sie die durchschnittliche Temperatur in unserem Erlebnisbad von 27/28 Grad für zu kalt empfunden haben.Wir freuen uns schon heute, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat uns sehr gut gefallen.
Stayed 3 nights in Jan 2024
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast …,vielen herzlichen Dank für die gute Bewertung Ihres Aufenthaltes. Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und wir Ihnen einen angenehmen Aufenthalt gestalten konnten.Sollten Sie Ihre Reisepläne erneut nach Rügen und Binz führen, freuen wir uns schon heute, Sie wieder bei uns begrüßen zu können. Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Kerstin

Stayed 3 nights in Dec 2023

6/10 Okay

Stefan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Soweit waren wir zufrieden nur die Ausstattung des Zimmers ist schon in die Jahre gekommen und müsste mal erneuert werden.
Stayed 2 nights in Nov 2023
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Stefan, vielen Dank für Ihr Feedback. Wir sind permanent engagiert, Stück für Stück unsere Renovierungs- und Werterhaltungsmaßnahmen umzusetzen. Das ist bei laufendem Betrieb nicht ganz so einfach und braucht auch seine Zeit. Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Anke, Perleberg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Für einen Kurzurlaub sind die Hotelzimmer mit Frühstück gut geeignet.Es gibt aber auch Apartments wo man sich selbst verpflegen kann. Das Erlebnisbad ist schön aber die Wassertemperatur leider zu kühl um längere Zeit zu verbringen.
Stayed 2 nights in Nov 2023
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Anke,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Urlaubaufenthaltes genommen haben. Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und wir Ihnen einen angenehmen Aufenthalt gestalten konnten.Schade, dass Sie die durchschnittliche Temperatur in unserem Erlebnisbad von 27/28 Grad für zu kalt empfunden haben.Sollten Sie Ihre Reisepläne erneut nach Rügen und Binz führen, freuen wir uns schon heute, Sie wieder bei uns begrüßen zu können. Mit freundlichen GrüßenThomas KrügerDirektor

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel Viele Möglichkeiten was zum Unternehmen.
Stayed 1 night in Nov 2023
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Steffen,vielen Dank, dass wir Ihr Gastgeber sein durften.Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und wir Ihnen einen angenehmen Aufenthalt gestalten konnten.Besuchen Sie uns recht bald einmal wieder.Mit freundlichen GrüßenThomas KrügerDirektor

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel mit FDGB Charme
Sehr grosses Hotel in guter Lage direkt am Strand. Zimmerreinigung wird nicht angeboten. Hotellobby sehr trist und nicht einladend. Hotelbar mit Selbstbedienung. Die Mitarbeiter an der Rezeption und im Frühstücksrestaurant waren sehr freundlich.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kerstin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Mitarbeiter waren alle sehr freundlich und aufgeschlossen. Zimmer wurde super gereinigt. Die Essensauswahl beim Frühstück war Mega toll, viele unterschiedliche Möglichkeiten, die dem Gastgeburten wohnen. gerne wieder
Stayed 2 nights in Oct 2023
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Kerstin, vielen Dank für Ihr positives Feedback. Ihre lobenden Worte haben wir bereits an alle Mitarbeiter weitergegeben- diese sind eine schöne Bestätigung unseres täglichen Bestrebens, das Beste zu geben, um jedem Gast einen unvergesslichen Aufenthalt zu ermöglichen. Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Mats

Stayed 4 nights in Oct 2023

10/10 Excellent

Jacob Blaase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

André

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind zufrieden mit unserer Unterkunft gewesen. Essen ist wirklich gut und das Personal sehr freundlich. Das Hotel ist im großen und ganzen in einem guten Zustand. Wir werden nächstes Jahr wieder kommen:-)
Stayed 7 nights in Oct 2023
Response from Hotelmanagement on 20 Feb 2024
Lieber Gast Andre, wir möchten uns bei Ihnen für Ihren Besuch bedanken und auch für das sehr freundliche und wertschätzende Feedback.Wir würden uns freuen, Sie auch zukünftig wieder bei uns zu begrüßen.Mit freundlichen GrüßenThomas KrügerDirektor

8/10 Good

Karsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlichkeit der Rezeption auch unter Stress verbesserungsfähig; überraschend großes Appartement mit Kochgelegenheit und Ausstattung zur Selbstversorgung; 20,-- Euro/Pers. für frühstück deutlich zu teuer;
Stayed 1 night in Sep 2023
Response from Thomas Krüger Direktor on 5 Oct 2023
Lieber Gast Karsten,es tut uns leid, dass der Aufenthalt für Sie nicht zu Ihrer vollsten Zufriedenheit war und wir Sie nicht überzeugen konnten. Es ist stets unser Bestreben, allen Gästen den Aufenthalt so angenehm wie möglich zu gestalten.Mit freundlichen Grüßen

8/10 Good

Klaus

Liked: Cleanliness, staff & service
Bahnhofsnah, direkt am Meer.
Stayed 5 nights in Sep 2023
Response from Thomas Krüger Direktor on 5 Oct 2023
Lieber Gast …,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Urlaubaufenthaltes genommen haben. Wir freuen uns, dass Sie sich rundum wohl gefühlt haben und wir Ihnen einen angenehmen Aufenthalt gestalten konnten.Sollten Sie Ihre Reisepläne erneut nach Rügen und Binz führen, freuen wir uns schon heute, Sie wieder bei uns begrüßen zu können. Mit freundlichen Grüßen