Hotel Keluarga di Bloomington

"We had a handicapped accessable room and the shower did not work properly. The hand held spray did not work. I told the front desk and they had a repairman come and fix it the next day. It then worked but it leaked horribly. The staff was good to get someone to look at it but the repairman did a less than good job."

"Our room was absolutely disgusting stains on sheets and mattress and a dirty band aid let alone the floor not being vacuumed they refused to refund me which I’m still working on I have lots of pictures this is wrong and uncalled for we couldn’t stay there"

"Property was very clean. Staff friendly and knowledgeable Didn’t have time to experience the amenities. "

"Staff were great! We had a couple of minor problems but they were very quick to correct the issues! The Korean restaurant was very good too. "

"Staff was nice"

"Night/early morning staff could be a little kinder"

"I like the outside grill /sitting areas."

"We were on the 2nd floor and there was not an elevator. And no accommodations were available to assist .As a senior citizen, it would have been good to know this ahead of time. This picture is very deceiving.. The beds seemed to be super singles instead of at least full size beds. There was no continental breakfast. There was coffee available from 6-9 am but the area was not inviting..The staff was friendly enough. "