Room, 1 King Bed with Sofa bed, Non Smoking (Study) | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Hampton Inn Bloomington

2.5 out of 5
Hampton Inn Bloomington
2100 N. Walnut St., Bloomington, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 85 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 28 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Amazingly quiet even though there is construction right next door I didn’t hear it until I got into my car to leave. Both people at the counter were extremely nice and polite.
Stayed 1 night in May 2024
Response from GM Rachel on 24 May 2024
We strive to provide excellent service to ensure a remarkable experience for our guests. Thank you for choosing our Hampton!

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel choice, clean.
Stayed 1 night in May 2024
Response from GM Rachel on 24 May 2024
Thank you for choosing our Hampton! We look forward to your next visit.

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
Construction clogged up parking, created traffic to unsafe conditions .
Stayed 1 night in May 2024
Response from Deonte, GSM on 23 May 2024
Thank you for choosing us. We apologize for the inconvenience due to nearby construction. We understand that it can be frustrating to navigate. We are working to ensure a safe, clean, and quiet environment in spite of the circumstances.

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Helpful staff. Door lock did not work so given a new room. Due to construction next door, a little difficult to exit.
Stayed 1 night in May 2024
Response from GM Rachel on 22 May 2024
Thank you for choosing our Hampton!

10/10 Excellent

Kamol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Great location.
Stayed 3 nights in Apr 2024
Response from GM Rachel on 22 May 2024
Thank you for choosing our Hampton!

10/10 Excellent

Marilen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was convenient. Room and common area very clean. Staff very pleasant and efficient. Very good free breakfast with kitchen staff attentive to refilling/replacing items. Very comfortable bed. Clean and modern bathroom. (Fan did not work in bathroom.) Heating/air conditioning functioned well. Had to ask for replacement towels - disappointed staff did not come into room to make bed and replace linens and coffee service. Affordable room rate.
Stayed 2 nights in May 2024
Response from GM Rachel on 22 May 2024
Thank you for choosing our Hampton! We will address the bathroom fan. Thank you for letting us know. Hampton Inn Housekeeping Service is every other day or by request. Please request room service and we will service your room.

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t not like is the unexpected deposit I had to make when we got there. It was refunded but not until checkout.
Stayed 1 night in May 2024
Response from Deonte, GSM on 14 May 2024
Thanks for choosing us, Ashlee.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a nice area. Restaurants are within walking distance. With a gas station close by. Check in was very easy. Rooms are nice. Fairly quiet as well.
Stayed 1 night in May 2024
Response from Deonte, GSM on 14 May 2024
Thanks for your feedback, William. We appreciate it.

6/10 Okay

Aditya, Buffalo Grove

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I found some bugs in the bathroom and those were disgusting. This situation made it difficult to use the bathroom. When I complained to the staff on duty there was no action taken.
Stayed 1 night in May 2024
Response from Deonte, GSM on 7 May 2024
Thank you for choosing us. We are so sorry to hear that you found that in your bathroom, we understand how something like that can be disturbing. We are also sorry that your issue went unaddressed. I hope that you have better luck in the future, and we will definitely use this as a learning lesson moving forward.

8/10 Good

Katherine Marie, Western Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Deonte, GSM on 7 May 2024
Thanks for choosing us.

10/10 Excellent

Susan

Stayed 1 night in Apr 2024
Response from GM Rachel on 22 May 2024
Thank you for choosing our Hampton!

10/10 Excellent

Kendyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Deonte, GSM on 3 May 2024
Thanks for choosing us!

8/10 Good

Mahesh

Stayed 1 night in Apr 2024
Response from GM Rachel on 24 Apr 2024
Thank you!

4/10 Poor

Angie

Travelled with family
Disliked: Property conditions & facilities
The electricity went out while we were getting ready. The manager said that we would have to wait 30-60 minutes for maintenance to show up. The coffee was Luke warm. The eggs were lukewarm, and the potatoes were cold. The conditioner was empty. I LOVE staying at Hampton, but this was by far my worst experience. It was very disappointing.
Stayed 1 night in Apr 2024
Response from GM Rachel on 23 Apr 2024
Thank you, your feedback is very helpful. We strive to provide excellent service.

10/10 Excellent

Maya

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice super efficient everything was quick and great
Stayed 2 nights in Apr 2024
Response from GM Rachel on 22 Apr 2024
Thank you for choosing our Hampton!

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Mar 2024
Response from GM Rachel on 22 Apr 2024
Thank you!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The detour to enter is a bit confusing in the dark.
Stayed 1 night in Apr 2024
Response from GM Rachel on 17 Apr 2024
Thank you for choosing our Hampton! We value your feedback: The detour will have more signs and will be over soon. We look forward to your next stay.

10/10 Excellent

Christian

Stayed 1 night in Apr 2024
Response from Deonte, GSM on 3 May 2024
Thank you for choosing us, Christian.

6/10 Okay

Patrick, Darien

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was okay for single night. Not sure we'd want to spend several days. 24-hour front desk is great when pulling-in late.
Stayed 1 night in Apr 2024
Response from Deonte, GSM on 10 Apr 2024
Thanks for choosing us.

6/10 Okay

Brooke

.
Stayed 1 night in Apr 2024
Response from GM Rachel on 9 Apr 2024
Thank you for choosing our Hampton!

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Smart set-up for extra space and electronic devices at bedside stands is excellent. Need another set of face towels, wash cloths.
Stayed 1 night in Apr 2024
Response from Deonte, GSM on 7 Apr 2024
Thanks for your feedback, Kenneth.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Deonte, GSM on 2 Apr 2024
Thanks for choosing us, Linda.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and comfortable and the staff was very helpful.
Stayed 2 nights in Mar 2024
Response from Deonte, GSM on 1 Apr 2024
Thank you so much for your kind words, Kathleen. Please come again.

10/10 Excellent

Nainar Mohamed shakoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Bloomington area
Stayed 1 night in Mar 2024
Response from GM Rachel on 30 Mar 2024
Thank you for choosing our Hampton!

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Deonte, GSM on 1 Apr 2024
Thanks for your feedback, Sinan. It was great to have you.

2/10 Terrible

Mary J Van

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend unless your only option is sleeping in your vehicle. We booked a room on March 1 for a college visit. Sent an email to the manager next day and never got a response. Not a single “Sorry that we disappointed…”. Nothing. We will not stay at a Hampton Inn again. Not the brand it used to be. Here’s the message: We want to share some information with you about our stay at your hotel (Hampton Inn Bloomington) When we got to the room the keys didn’t work. I went back to the desk & was given 2 new keys, which also didn’t work. The man at the desk then went up with us & brought a device to charge the digital key reader. Then we pulled open the sofa bed for our daughter & found mouse feces in the sheets (the sofa bed was pre-made). We went back downstairs. I wanted to refund our stay & find another hotel but we were told a refund wasn't possible b/c we booked through Expedia. understood. We were given keys for room 302. We pulled that sofa bed open, which revealed toys, water bottle & food wrappers underneath & still likely there. There were no sheets for sofa bed so we went back down to the desk yet again for sheets. We were given two fitted sheets. neighbors had a loud party until around 11 PM & at 12:45 AM the fire alarm went off…. Why?? Never got an apology. We chose Hampton because of the brand & thought that would ensure clean rooms & good customer services for a reasonable price. No longer the case. Don’t waste your money. Mary
Response from Deonte, GSM on 28 Mar 2024
Thank you for choosing us, Mary. We are so sorry to hear that you had this experience while staying with. We understand that it can be frustrating to have this happen while traveling. I would also like to apologize on behalf of our management team. We intend to be attentive and sympathetic during times like this. We hope you reconsider your opinion as it is definitely not a Hilton standard, nor is it a standard here at our property in Bloomington. We would love the opportunity to make up for this rare, inconvenient occurrence.

10/10 Excellent

Jeremy

Stayed 2 nights in Mar 2024
Response from GM Rachel on 17 Apr 2024
Thank you for staying with us!

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the hotel is adequate, I was a little disappointed. Mostly the hotel soaps and shampoos were empty and housekeeping wasn’t on duty so front desk did the best they could. Shower had long hair (a whole glob of it) on the shower wall from a previous guest. Breakfast was just okay, not really much options for a gluten free or low carb options. Rest of the room was clean. Was more like an older, small town hotel than what I’m used to seeing with other Hampton inns across the us. Front desk staff were helpful and very friendly and responsive. Very close to IU athletic facilities.
Stayed 1 night in Mar 2024
Response from GM Rachel on 25 Mar 2024
Thank you for choosing our Hampton! I apologize for the bathroom not meeting the Hampton standards. I have addressed these issues with the Housekeeping Manager. We have various breakfast options per the Hilton guidelines, including low card and gluten-free cereal, eggs, meat & other items. I am happy to hear that our team members were helpful & friendly.

4/10 Poor

Sandeep, naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm was on at 1 AM. False alarm . We were on first flloor , lots of noise all night
Stayed 1 night in Mar 2024
Response from Deonte, GSM on 3 Mar 2024
Thank you for choosing us. We apologize for the inconvenience; we understand that it can be frustrating to be disturbed by noise. In the instance you stay with us again, we will be happy to find you a nice, quiet location.

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything for IU weekend
Response from GM Rachel on 27 Feb 2024
Thank you for choosing our Hampton!

6/10 Okay

Charlene

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is average at best. It is a major need of a renovation in the common areas as well as the rooms. The best part about the hotel was the shower pressure.
Stayed 2 nights in Feb 2024
Response from GM Rachel on 27 Feb 2024
Your feedback is very helpful! I would love to hear more about the issues you found. We were just renovated. I'm glad you enjoyed our water pressure.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GM Rachel on 27 Feb 2024
Thank you for choosing our Hampton!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel for kind helpful and accommodating. Hotel was clean. Bed very comfortable. Coffee and breakfast were great!
Stayed 2 nights in Feb 2024
Response from GM Rachel on 27 Feb 2024
Thank you for staying with us! We look forward to your next visit.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from GM Rachel on 27 Feb 2024
Thank you

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid buffet breakfast. Pleasant staff. Good value (when not a IU football/parents weekend).
Stayed 1 night in Feb 2024
Response from Deonte, GSM on 25 Feb 2024
Thanks for your feedback, James.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - very helpful. Location was convenient for what we were in town to do, but limited in that there’s not much dining around. Lots of construction in the area while we were there.
Stayed 1 night in Feb 2024
Response from Deonte, GSM on 25 Feb 2024
Thanks for your feedback, Brian.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff and desk was very helpful and friendly!!
Stayed 1 night in Feb 2024
Response from GM Rachel on 24 Feb 2024
Your feedback is valuable! Thank you for choosing our Hampton! We strive to provide excellent service to ensure a remarkable experience.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from GM Rachel on 24 Feb 2024
Thank you for choosing our Hampton!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Room was clean. Breakfast had a few good options.
Stayed 1 night in Feb 2024
Response from GM Rachel on 22 Feb 2024
We value your feedback! Thank you for choosing our Hampton.

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Simon Skjdot Assembly Hall and the university campus. Great place to stay. Will do so in the future.
Stayed 2 nights in Feb 2024
Response from GM Rachel on 22 Feb 2024
Thank you for choosing our Hampton! We look forward to seeing you on your next visit.

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
High construction area however hotel was very nice, staff was welcoming and professional and it was close to IU where we needed to be. Would definitely stay again!
Stayed 1 night in Feb 2024
Response from Deonte, GSM on 25 Feb 2024
We appreciate you staying with us Jenny.

6/10 Okay

Priya K.

Travelled with family
Liked: Staff & service
A little dated and dingy
Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 19 Feb 2024
Thank you for choosing us.

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and the bed was comfortable. But the layout was odd. Instead of a full window, only 1/3 of the outer wall was window, the rest was a shallow closet behind a curtain. Also, the door to the bathroom was right next to the bed so the room looks right into the bathroom. Finally, our room was directly across from the elevator so we heard all hallway noise at all hours.
Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 19 Feb 2024
Thanks for your feedback, Adrienne. We would be happy to assign a room that is much quieter if you do decide to stay with us again.

10/10 Excellent

Abe

Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 21 Mar 2024
Thanks for your feedback Abe.

10/10 Excellent

Patricia

Room was nice size, comfortable and very clean.
Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 18 Feb 2024
Thanks for your feedback, Patricia.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 18 Feb 2024
Thanks for choosing us, Thomas.

10/10 Excellent

Whitney

Travelled with partner
Perfect location right off the highway. It was located next to a construction site which made turning into the hotel a little difficult, but that was a minor inconvenience. Hotel staff were very friendly! Plenty of parking. Rooms were a nice size and the blackout curtains made it pitch black which was perfect for sleeping! I was pleasantly surprised that our room which was right next to the elevators was so quiet. My only complaint about the room was the bed. It was super squeaky everytime I would turn over at night. It was comfortable though! We will definitely be staying here again!
Stayed 1 night in Feb 2024
Response from Deonte, GSM on 18 Feb 2024
Thank you so much Whitney. We greatly appreciate your positive feedback. We are especially happy to hear that despite minor inconvenience, you were still able to have a pleasant stay and intent to return. We will gladly welcome you back.

8/10 Good

julie

Stayed 1 night in Feb 2024
Response from Deonte, GSM on 21 Mar 2024
Thank you for choosing us.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient to IU athletic stadiums and I-69
Stayed 1 night in Feb 2024
Response from Deonte, GSM on 14 Feb 2024
Thanks for your feedback, Michael. Our location is one of our strongest assets that we are proud of.

10/10 Excellent

Emily

Stayed 2 nights in Feb 2024
Response from Deonte, GSM on 13 Feb 2024
Thank you for choosing us and leaving a great review!