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"This was the best hotel staff my wife and I experienced in all of our travels. They went out of their way to make us welcome and to assist us in any way possible."

"The staff at the reception and in the breakfast room are very attentive and friendly. Thanks Rueben, for a seamless checkin and for your recommendations while we were in Rapallo. The hotel is really nicely located, close to the train and situated on the waterfront. Beautiful view from our room. Don’t miss out on the great breakfast! "

"Great hotel and fabulous location. Allowed us to check in 3 hours early which was great. Special mention for Katherine and Francesco on reception for they're help and assistance in making our stay special. "

"When we arrived at the Continental Hotel the concierge gave us an upgrade to the 5-star Grand Hotel Savoia. Top quality. And due to a strike at Trenitalia, our train to Milan was cancelled. The concierge was SUPER helpful in getting us tickets on a morning train"

"Everything is above and beyond the staff the Hotel even their adopted cat Tequila love her & will miss her! I Definitely stay here again! "

"The rooms were excellent with wonderful views. The staff were always helpful and attentive. The area is close to all the restaurants. "

"Great stay!"

"An absolute GEM in the heart of Portofino. The staff were incredible and the service was so great. Having breakfast every morning looking out at the water was a dream come true. They made our stay very special and we even got a little private terrace and patio! Next time we are in Portofino we will be staying only here ❤️"

"Wonderful hotel, big clean rooms, convenient location to the train station for day trips to other cities The morning breakfast was fantastic and Sorina took good care of us. Giacomo at the front desk gave us great recommendations for dinner each night and was super helpful. The bar service was something we looked forward to each night . Highly recommend this hotel."