2/10
Everything was going OK until our door sensor for our access card wasn't working. On Saturday July 19 we were coming home very late from a Baby Shower/Family Party about 90 minutes away and the sensor wasn't working. We were carrying two sleeping kids (6 and 4).
We went downstairs, the manager was helpful in getting us additional key cards, in which they didn't work again. Going down another time, we got another batch which did work finally. The manager also told me they were going to put a work order for fixing the room door sensor.
In the morning, we were awakened by a phone call saying that the technician needed to come fix the sensor. We said OK thinking the person could just do it from outside the door. However, about 30 minutes later, the technician said he needed to come inside the room to fix the problem, which was an issue for us because my wife was naked coming from the shower (and now couldn't come out to change), and both of my children were still sleeping. The technician was understanding, but he was also upset that the front desk management had not warned us earlier that he was coming.
I don't think it's right to jump into someone room like this, yet alone this early in the morning. This is why I'm leaving this review here.
RAYMOND
Menginap 3 malam pada bulan Juli 2025