"I asking for a full refund from Hotels.com as I was refused by the front desk for a refund. I arrived at the hotel and assigned a room. We went to the room and the smell was overly bad. A mix of years of smoking mold smell. The bathroom looked as if was never updated in 40 years. The exterior of the building looked like it was hit by a hurricane three times over and just painted over to hide its damage and age. Several rooms near my assigned room looked as if people lived in them long term. (actually this location would be great for low income housing and not a hotel) Outside we saw a bunch of people just hanging out smoking. The whole place did not look safe for my family. All the pictures found on Hotels.com did not properly represent the business. I went back to the desk, asked for my money back.. She told me to contact Hotels.com. I left her the key and we found a different place to stay. I can not believe Wyndham / Baymont actually let this place use it name. It's a disgusting place."
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