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"The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities."

"Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had."

"Clean, large room. Staff very friendly. Pool and spa very nice. Property is older but well cared for"

"Clean n cosy room. Staff were super friendly and helpful. Had a manicure after breakfast and went for a walk in the town afterwards which was lovely too. "

"Our stay was excellent made all the better by Bill Ramsey who made it special for us."

"Clean, efficient, so many places and styles to eat at the hotel or within 1 minute walking. The center of the town but with ample and easy parkting"

"Room was clean"

"Don’t come if you’re a family. Came last night and the restaurant doesn’t cater for children. Paid for a meal which my daughter couldn’t eat as it was over seasoned for adults then got asked for a tip. Then left our swimming stuff in the room by mistake came back to collect but as ‘after three’ apparently no one in the hotel can access the area or tell me if it’s been found. Poor communication and no attempt to assist from the staff. Be aware the pool and spa are extra with limited access time for children. Clearly focused on trying to be a ‘boutique’ Spa hotel and is in no way family focused. "

"Excellent service and friendly staff"