2/10
TERRIBBLE, they never send me the check in information prior to my visit. So when I arrived there was no possible way to access. I spend all day long trying to contact them by phone and no one answered.
I ended up booking another hotel because of the irresponsability of them. And now they are eefusing to refund me for a stay I did not use because of there fault.
I show es up at the hotel and i was not able to access because THEIR FAULT, not mine.
Waste of time, and money, I don’t recomend this Hotel at all.
Terrible customer service, correction UNEXISTING customer service.
Maria Elena
Stayed 1 night in Jun 2025