Minibar, in-room safe, free WiFi
Check availability

Reviews of Hotel Phoenicia Express

4 out of 5
Hotel Phoenicia Express
Soseaua Odai 441-443, Sector 1, Bucharest

Reviews

6.4
Rating 10 - Excellent. 7 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 5 out of 39 reviews" "
Rating 2 - Terrible. 7 out of 39 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Moustapha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good average
The hotel is nice good welcome but think some job need to be done. The peuce are correct and can be found on a hotel.com
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
For any one thinking to select the phoenicia express hotel they are far from the city center like a 20 minutes , and from the otp bucharest airport like a 15 minute, about the pool is great and the sauna too , about me if i’ll back i’ll receive hotel at the city center closer for anything,who’s wanna to book those hotel just rent a car from nextrental car’s they are good service and new’s car’s .
Stayed 4 nights in Apr 2019

10/10 Excellent

Narpat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed many times earlier and I recommend this
This hotel is very nice for people who have business outer area of Bucharest. Location very good as close to airpor. Breakfast nice and as a whole nice place to stay
Stayed 3 nights in Mar 2019

8/10 Good

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at rusca
everything was great the breakfast buffet was also great the only problem i had was that the internet and wifi were not really good other than tha it was deffinetly worth the price i paid
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, breakfast was average and we had to ask for more pillows. Tea/coffee facilities was poor
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
The dirty furniture every were, unclean bathroom, poorly furnished, no chair, mini fridge and poor sheets, in general this hotel is given less than a two star.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

Misha, Philadelphia PA

Disliked: Cleanliness, property conditions & facilities, room comfort
I never saw that kind of dirty rooms in my life, was sleeping with cloth on, , that hotel is -4 star.
Stayed 1 night in Oct 2018

2/10 Terrible

Natalya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Close to airport so out of main town
Lovely large rooms, nice bath in the suite. Nice toiletries, toothbrushes even Very quiet so a little odd, felt like we were only guests. One odd thing, we asked for some milk for the coffee making in room and there was no milk (in the whole hotel?) Would recommend as a short stopover but it is a bit too far away from things for along stay.
Stayed 1 night in Aug 2018

4/10 Poor

Jenica Cristian

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

pastor, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here many times and will so again in summer
Lovely hotel with a great breakfast. Reception staff very friendly and helpful.
Stayed 4 nights in Apr 2018

2/10 Terrible

ciprian, bucharest

Disliked: Cleanliness, property conditions & facilities, room comfort
this is not a 4* hotel maybe 2* ,i attach some photos because i have no words to describe it. in a word terrible,plus they charge me for the room 2 times.
Stayed 1 night in Mar 2018
Response from Alexander Masoud on 3 Apr 2018
Thank you for your feedback. Renovation is in progress and your feedback is very important for our project. I hope you will come back soon so we will have the chace to change your opinion!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel did not accommodate their guests that had early flights with early breakfast or coffee. Hotel customer service needs improvement
Stayed 1 night in Mar 2018
Response from Alexander Masoud on 3 Apr 2018
Dear sir, Thank you for your feedback and I am sorry to find out that you left the hotel without having something to eat. We prepare breakfast boxes upon request. For future reservations, please inform the reception upon check-in and everything will be prepared for you

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Basic hotel in need of repair. Nice Spa area.
Just staying near the airport... basic hotel with lots of things needing to be repaired.
Stayed 1 night in Nov 2017

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, great breakfast!
Nice staff, large, clean and confortable room, acess to the pool and sauna included in the room price. Great breakfast!
Stayed 1 night in Dec 2017

10/10 Excellent

Ahmed , Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is great, clean rooms and good breakfast, staff are friendly. I had reasonable rate, and very good service.

4/10 Poor

Edward, Romania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of repair and update
We have a long standing relationship with this hotel, but sadly, it is no longer the kind of hotel that we would enjoy staying. The hall carpets are stained, the odor of the sheets, pillows and draperies in the room smell of urine. The bathroom ceiling tiles are water stained and many of the rooms have no carpet in the sleeping areas. Some of the air conditioners are no longer functioning. The swimming area and the sauna are nice, but because of the lack of upkeep it makes this hotel disappointing.

10/10 Excellent

Jean-François

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable et bien équipé. Très bonne restauration. Un peu éloigné du centre-ville, mais facilement accessible en taxi . Le personnel est vraiment à l’écoute de ses clients , dans l’ensemble . Je le recommande vivement.
Stayed 4 nights in Oct 2019

6/10 Okay

Morten Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the midle of nowhere
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

EMIN

Liked: Cleanliness
Stayed 4 nights in Mar 2019

6/10 Okay

alida

Disliked: Cleanliness
Stayed 2 nights in Feb 2019

6/10 Okay

Mesut, Amsterdam

Disliked: Property conditions & facilities, room comfort
Opzicht niet slecht maar voldoet niet naar klasse 4 sterren. Niet voldoende aan warm douche water.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Bien mais apportez vos couvertures!
Belle hotel a l’interieur, mais n’est pas tres attirant de l’extérieur. Le lit n’a pas de couverture sauf un simple drap. Pour le reste, tout est bien. Beau centre de spa et bon dejeuner!
Stayed 1 night in Oct 2018

8/10 Good

patrice

Liked: Cleanliness, staff & service, room comfort
a part l'exterieur qui commence à se dégrader et un manque d'appro au menu, rien à dire sur cet établissement. (très propre et calme)
Stayed 1 night in Oct 2018

8/10 Good

patrice

Liked: Cleanliness, room comfort
PARKING SECURISE,PROPRETE MALGRES QUELQUES DEGRADATIONS EXTERNES,ETABLISSEMENT SITUE DANS ZONE CALME DONC TRES REPOSANT.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Für die Preis Leistung in Ordnung
Da dieses Hotel sehr günstig angeboten wird, kann man auch nicht mehr verlangen.
Stayed 5 nights in May 2018

8/10 Good

FRANCISCO JAVIER

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Tutto sommato ok, camere spaziose e pulite e colazione a buffet abbondante , parcheggio gratuito
Stayed 1 night in Jan 2018

8/10 Good

Elieahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
L’hôtel est très bien mais la seule chose qui a C’est qui est loin des centre-ville
Stayed 2 nights in Nov 2017

2/10 Terrible

serge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
זה אומנם קרוב לשדה התעופה אך פשוט דיכאון

8/10 Good

Philippe

Liked: Cleanliness, staff & service, room comfort
Un bon séjour au Foenicia
Bon état général, belle chambre, propre mais fuite d'eau importante de la baignoire pendant les quatre jours (déclarée mais pas d'intervention). Piscine vieillissante, bon petit déjeuné.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lars erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bekvämt
Hotell med rena fina rum. Frukost superb. Nära flygplats bra undvika köer vid avresa.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort