I recently had the opportunity to stay at this hotel, and unfortunately, my experience was far from satisfactory. As someone who had previously stayed in a suite a few years ago, I was shocked by the vast difference in quality when I booked a junior suite this time. The room was dimly lit and mediocre, failing to meet the standards I had come to expect. The minimal price difference between the two options made the stark contrast even more absurd.
One of the major issues I encountered was a recurring sewage odor emanating from the bathroom. After enduring waves of unpleasant smells, I eventually discovered that the odor ceased when I closed a drain cover. It was disheartening to have to figure out such a basic solution on my own, highlighting a lack of attention to detail by the hotel staff.
The staff failed to provide any meaningful information about the hotel, leaving guests to fend for themselves in terms of discovering the amenities and services available. Additionally, I experienced instances where I called room service or the reception and received no response. On one occasion, I was left with no choice but to personally visit the reception desk to place an order.
Moreover, the overall ambiance of the hotel was outdated and failed to justify its cost, especially when considering the competition and recently developed establishments.