Hotel dekat Jembatan Burnside

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"Efficient checking. Friendly and helpful manager and front desk staff. Good pace. Good self serve breakfast."

"Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed."

"This hotel is not what is shown in the pictures. It was evident when I pulled in with my family that the hotel was not clean nor safe due to multiple reasons. We asked for a refund due to the reasons and they refused to refund us. Stay away from this hotel and find some where else even if it cost more money"

"Just stayed over night good breakfast."

"Oh. My. The WORST place I've ever stayed. All of this is true: 1. hair in the sink 2. balled up, filthy washcloths shoved into the AC unit 3. stains all over the walls 4. putrid cigarette smell 5. holes in the bathroom door 6. a live-in neighbor who banged on the wall and screamed the second I got in the room 7. a stinkbug infestation in the curtains and under the bedskirt 8. drunk live-in neighbors who chain-smoked I just left at 11:45pm and got another place. This place should be condemned."

"Excellent location with lots of easy free parking. Chef made us a delicious, large portion, plated breakfast each morning. She was extremely helpful answering questions about the property, surrounding sites and places to dine for dinner. Bonus- "The Barn" is located right next to the Inn and had live entertainment both nights we stayed. I highly recommend this Inn if looking to stay in Harper's Ferry!!"

"BIGGER TOWELS PLEASE!!!"

"Poorly maintained property. Staff was nice but this place needs maintenance."

"The room was small but comfortable. The bed was too soft, but that's just me. I prefer a much firmer than average mattress. Having the diner right on site was great. The service was awesome & the breakfast delicious. I'd have no problem staying here again, or even just coming to eat."

"Very well kept hotel, clean, good breakfast, really a nice hotel."

"It was clean and safe."

"We had problems with our door key. It would take quite a few swipes to get the key to work. We notified management when we checked out."

"Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning. But clean and spacious."

"the bed and room were very comfortable"

"HORRIBLE!!! Very dirty all around"

"Everything was good have stayed there multiple times"

"Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running."