Odunluk Mahallesi Akpinar, Caddesi N, Bursa, Bursa
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is beautiful and the friendly staff made our stay even better
Ella Grace
Stayed 2 nights in May 2024
Response from Front Office on 17 May 2024
Dear Ellagrace JACOB,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
A very upscale hotel, entirely in terms of shopping and cafes. The area in general is lively…
I would like to point out that the reception staff were elegant, spoke English and were well-behaved... especially Mr. Muhammad Al-Ayoubi...
Majeed
Stayed 3 nights in Apr 2024
Response from Sheraton FO Team on 6 May 2024
Dear GhanimWe wish to thank you for your time and the wonderful review, it is highly appreciated. We are very pleased to hear that you enjoyed your stay with us and committed to continue doing the best we can for our guests. Looking forward to see you again soon.
Response from Sheraton Bursa Fo Team on 8 Apr 2024
Dear Anupam, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely
Response from Sheraton Bursa Hotel FO on 26 Feb 2024
Dear Ola,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,Guest RelationsSheraton Bursa Hotelfo@sheratonbursahotel.com0090 224 300 16 16
Excellent Hotel Reception and Service, Great Clean and Spacious Rooms, Many Ameneties including Spa
Ayhan
Stayed 1 night in Feb 2024
Response from Sheraton FO Team on 11 Feb 2024
Sayın Ayhan Bey,Öncelikle Sheraton Bursa Hotel’ de konakladığınız için teşekkür ederiz. Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim, konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,
Dear Yousef,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
10/10 Excellent
Taehun
5 Feb 2024
Taehun
Stayed 4 nights in Feb 2024
Response from Sheraton Bursa FO Team on 21 Mar 2024
Dear Taehun,Thank you for choosing to stay at the Sheraton Bursa Hotel and providing your honest feedback .Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about services. As a teachable moment, we have shared your feedback about our team members to ensure the necessary guidelines are in place to prevent the view from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bursa.Best Regards,Sheraton FO Team
6/10 Okay
MOHAMED AMER
3 Feb 2024
MOHAMED AMER
Stayed 1 night in Jan 2024
Response from Cenk on 21 Mar 2024
Dear Guest,Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. While I’m dissatisfied to hear you did not enjoy your stay, which can be seen on the survey our recommendation points filled in by you is 4/5/6 out of 10. We are trying our best to give an exceptional service, and to reach 10 points out of 10. If you do think that you did a mistake on the survey related to recommendation points, or you want to share details for your experiences please do not hesitate to contact us from those communication channels mentioned below. The hotel team is committed to delivering an exceptional experience and is always brainstorming creative ways to exceed the expectations of our valued guest, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,Guest Relations Sheraton Bursa Hotel
Sayın Gökhan bey,Öncelikle Sheraton Bursa Hotel’ de konakladığınız için teşekkür ederiz. Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim, konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,
8/10 Good
Ahmed
2 Jan 2024
Ahmed
Stayed 3 nights in Dec 2023
Response from Sheraton Bursa Hotel FO on 10 Jan 2024
Dear Ahmed,Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,
Response from Sheraton Bursa Fo Team on 5 Dec 2023
Dear Anwar,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
Response from Front Office-Supervisor on 22 Sep 2023
Sayın Selin Rami AKMAN,Sheraton Bursa Hotel ziyaretiniz ve değerlendirmeniz için teşekkür ederiz.Otelimizdeki deneyiminizden tam anlamda memnun kaldığınızı bilmek bizleri çok mutlu etti. Avantajlı lokasyonumuzu, sunduğumuz lezzetli yemek seçeneklerimizi ve üstün hizmet kalitemizi tecrübe ettiğiniz için tekrar teşekkür eder, sizleri en yakın gelecekte yeniden Sheraton Bursa Hotelimizde ağırlayabilmeyi dileriz.Saygılarımızla,
Felt the rooms air filter was not working and have had severe allergies
Verified traveller
Stayed 1 night in Sep 2023
Response from Sheraton Bursa Fo Team on 10 Sep 2023
Dear Valuable Guest, I am writing to you regarding your recent stay at Sheraton Bursa. First and foremost, I would like to thank you for taking the time and effort to inform us of your experience during your stay with us.I must assure you that we highly value all of our guest comments with high regard and aim to give the best service that you expect and deserve. I also wish to apologize profusely for the shortcomings you outline in your comments.I deeply regret that our A/C Filter problems caused you inconvenience, and I also sympathize with your disappointments. I have taken your comments on board, and I will immediately get in touch with our managers to improve our products and services.Dear Valuable Guest, I again thank you for taking the time and trouble to share your concerns with us directly, as it is only through such criticisms that we are able to monitor and improve the level of services we provide to our esteemed guests.I do hope and looking forward to welcome you back to Sheraton Bursa again in the near future.With every good wish in the meantime I remain,Sincerely,
Response from Sheraton Bursa Fo Team on 19 Jul 2023
Dear Motaz,I am writing to you regarding your recent stay at Sheraton Bursa. First and foremost, I would like to thank you for taking the time and effort to inform us of your experience during your stay with us.I must assure you that we highly value all of our guest comments with high regard and aim to give the best service that you expect and deserve. I also wish to apologize profusely for the shortcomings you outline in your comments.I deeply regret that our water drainage problems caused you inconvenience, and I also sympathize with your disappointments. I have taken your comments on board, and I will immediately get in touch with our managers to improve our products and services.Mr. Motaz, I again thank you for taking the time and trouble to share your concerns with us directly, as it is only through such criticisms that we are able to monitor and improve the level of services we provide to our esteemed guests.I do hope and look forward to welcoming you back to the Sheraton Bursa again in the near future.With every good wish in the meantime, I remain,Sincerely,
Dear Anwar,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
Dear AnwarOn behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
10/10 Excellent
Ahtsham
Travelled with family, Travelled with family and small children
One of the best hotels we’ve stayed at in a while. Amazing amenities, friendly and helpful staff, and very close to all the main shopping centres, restaurants etc.
Highly encourage a stay here. Thank you Hueysein for looking after us!
Ahtsham
Stayed 4 nights in May 2023
Response from Sheraton Bursa Fo Team on 31 May 2023
Dear Ahtsham,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
Response from Sheraton Bursa Fo Team on 30 Apr 2023
Dear Mr Yasser, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely, Sheraton Bursa Hotel
Dear Mr. Abdulsalam Saeed,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
10/10 Excellent
fahad
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Response from Sheraton Bursa Hotel FO Team on 24 Jan 2023
Dear fahad;On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
Friendly staff, always welcoming. Hotel was clean and close to shopping area witin walking distance. Check out was fast.
Khalid
Stayed 2 nights in Dec 2022
Response from Sheraton Bursa Hotel FO Team on 25 Dec 2022
Dear Khalid,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
Dear Ammar,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,Shearton Bursa Hotel
Response from Yasin ÖZCAN Receptionist at Sheraton Bursa Hotel on 13 Nov 2022
Dear Faisal, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
We really enjoyed our stay at Sheraton Bursa hotel, very friendly and professional staff.
Close to all attractions in Bursa.
Overall an excellent experience.
Nabil
Response from cenk on 9 Nov 2022
Dear Nabil,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,Cenk TORAMANSwitchboard OperatorSheraton Bursa Hotel
8/10 Good
Riad, orlando
24 Oct 2022
Riad
Stayed 2 nights in Oct 2022
10/10 Excellent
Huseyin
23 Sep 2022
Huseyin
Stayed 2 nights in Sep 2022
Response from Yasin ÖZCAN Fo Team Sheraton Bursa Hotel on 25 Sep 2022
Sayın Hüseyin bey,Öncelikle Sheraton Bursa Hotel’ de konakladığınız için teşekkür ederiz.Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim, konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,
The hotel location is perfect everything is in a reachable distance
Khalid
Stayed 3 nights in Sep 2022
Response from Yasin ÖZCAN Fo Team Sheraton Bursa Hotel on 22 Sep 2022
Dear Khalid, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
Response from Yasin ÖZCAN Sheraton Bursa Hotel FO on 18 Sep 2022
Dear Khalid, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
8/10 Good
Mohammad
16 Sep 2022
Mohammad
Stayed 3 nights in Sep 2022
Response from Shearton Bursa Hotel on 17 Sep 2022
Dear Mohammad,Thank you for choosing to stay at the Sheraton Bursa Hotel and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about services. As a teachable moment, we have shared your feedback about our service team members to ensure the necessary guidelines are in place to prevent the view from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bursa.Sheraton Bursa Hotel
10/10 Excellent
DAWOOD
8 Sep 2022
DAWOOD
Stayed 5 nights in Sep 2022
Response from Shearton Bursa Hotel on 9 Sep 2022
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,Sheraton Bursa Hotel
Response from Yasin ÖZCAN Sheraton Bursa Hotel FO on 6 Sep 2022
Dear Seokhoon,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,
8/10 Good
Nebil
2 Aug 2022
Nebil
Stayed 1 night in Jul 2022
Response from Sheraton Bursa Hotel on 4 Aug 2022
Sayın Nebil Müren,
Sheraton Bursa Hotelde gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.
Beklentilerinizi karşılayamadığımız için tarafınızdan özür dileyerek başlamak isterim. Her bir konaklamayı, olabildiğince keyifli ve konforlu kılmaya çalışıyoruz ve yorumlarınızı, ekibimizi gelecekte daha iyi bir hizmet sunmak üzere hazırlamak için kullanacağız.
Yeniden misafirimiz olarak, memnun kalmadığınız konaklamanın istisnai bir durum olduğunu gösterebilmemiz için bize bir fırsat vereceğinizi umarım.
Son olarak, teşekkürlerimizi sunar, güveninizi tekrar kazanabilmeyi ümit ederiz.
Saygılarımızla,
Response from Yasin ÖZCAN Sheraton Bursa Hotel FO on 26 Jun 2022
Dear JASEM, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
Dear Abdullah, Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,
Dear Omar,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
Sincerely,
Response from Yasin ÖZCAN Sheraton Bursa Hotel FO on 20 May 2022
Dear Abdulsalam,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
the unique staff "very helpful and cooperative with smiling face'
Very quite and clean hotel
Very comfy bed and pillows
Ahmad
Stayed 1 night in May 2022
Response from Sheraton bursa Hotel on 10 May 2022
Dear Mr. Ahmad,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
I
Dear Awais,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
Sincerely,
I was greeted with friendly smiles at the entrance to the reception all the way to the room. I even extended my stay two more nights. Excellent location, close to the newest shopping mall in town.
Highly recommended.
Sabah
Stayed 1 night in Mar 2022
Response from Yasin ÖZCAN Sheraton Bursa Hotel FO on 23 Mar 2022
Dear Sabah,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
Sincerely,
The hotel are perfect at all
Location 👍
Stuff 👍
Floor 11 😍 Great view
Ahmad
Stayed 5 nights in Feb 2022
Response from Sheraton Bursa Hotel - FO on 6 Mar 2022
Dear Ahmad, Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,
Response from Sheraton Bursa FO Team on 26 Feb 2022
Dear Bader, Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,
Dear Guest, Thank you for choosing Sheraton Bursa Hotel. Your comments and valuable comments are important in terms of measuring our hotel's constantly evolving guest satisfaction. Thank you for your feedback. We are all looking forward to welcoming you very soon. Sincerely . Sheraton Bursa Hotel.
Response from FRONT OFFİCE SHERATON BURSA on 20 Dec 2021
Dear Guest, Thank you for choosing Sheraton Bursa Hotel. Your comments and valuable comments are important in terms of measuring our hotel's constantly evolving guest satisfaction. Thank you for your feedback. We are all looking forward to welcoming you very soon. Sincerely . Sheraton Bursa Hotel.
10/10 Excellent
saleh
Travelled with family, Travelled with family and small children
The unique about this hotel is everything thing is near you such as two malls and carrfour ( walking 5 min ). Plus, hotel location is in the middle of Bursa. The distance to Everywhere is 15 min drive .. love it
saleh
Stayed 4 nights in Dec 2021
Response from Sheraton Team on 14 Dec 2021
Dear Saleh,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheratom Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
Sincerely,
Ana Paula MUJICA MOLINA
Guest Relations
10/10 Excellent
Sulayem
28 Nov 2021
Sulayem
Stayed 4 nights in Nov 2021
Response from Sheraton Bursa Front Office on 30 Nov 2021
Dear Guest, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
10/10 Excellent
Mohammad Rashid
1 Nov 2021
Mohammad Rashid
Stayed 2 nights in Oct 2021
Response from Sheraton Bursa Hotel - FO on 2 Nov 2021
Dear Guest,
On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.
Sincerely,