Quality Inn & Suites New Castle

2.5 star property
Travelers start their mornings with a complimentary continental breakfast before unwinding in the soothing sauna after a day of exploring the area

Choose dates to view prices

Quality Inn & Suites New Castle offers a warm, welcoming atmosphere with attentive staff. Guests can relax in the sauna or steam room, use in-room WiFi, and enjoy the hotel's convenient location for exploring the region.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp1.533.142
Rp1.701.787 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn & Suites New Castle pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites New Castle?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Castle on 31 May 2026 start from Rp1.533.142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites New Castle?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites New Castle?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Quality Inn & Suites New Castle?

Checkout is at 11 AM.

Where is Quality Inn & Suites New Castle located?

Situated in New Castle, this hotel is within 3 miles (5 km) of Cascade Park, New Castle Primary Care and Hospital Butler Memorial. Immanuel Episcopal Church and Hill View Manor are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 478 out of 932 reviews
Rating 8 - Good. 279 out of 932 reviews
Rating 6 - Okay. 103 out of 932 reviews
Rating 4 - Poor. 30 out of 932 reviews
Rating 2 - Terrible. 42 out of 932 reviews

Reviews

Verified

8/10 Good

Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

antonio

Liked: Cleanliness, staff & service
Hotel staff was great. They were very helpful and accommodating
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Joan M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and attentative!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

tarun teja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelling good. Staff is friendly, Breakfast was great for the price. Its a quiet and good budget friendly place
Stayed 1 night in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness
Parking was good. The room was very nice The place has no elevator. Keep that in mind when booking
Stayed 1 night in May 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was great when I checked in! The gentleman was professional, polite and friendly!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and courteous.. Very clean rooms and the bathroom is very accommodating since i have some mobility issues. Always enjoy my stay here.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are clean and quiet.. I always enjoy my stay here. 🙂
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. I was in town for my son’s funeral. I stayed there, as well as 7 of my children and multiple grandchildren. Staff went above and beyond to be of any assistance that I requested.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful they were great. The rooms and building is in need of some repairs badly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
The staff are simply amazing. Friendly, kind and courteous. The rooms are clean and cozy. Parking is great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness
there is no elevator – that was so surprising! There’s a small workout room which was sufficient, and our room was clean and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
The room was comfortable and cozy.. Very clean..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It was very nice and the staff was friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were great. The place needs updating but a good stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Melody

Liked: Cleanliness, amenities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The staff was excellent for all the time that we stayed there. Almost 3 months or a little over this hotel was extend stay/home.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean, friendly staff i highly recommend
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was a breeze! My room when I first entered had kind of a musty smell, but it dissipated quickly by turning on the fan. My TV was broken, but the manager was so sweet and she brought me a new one right away. Breakfast was what I expected and the omelet was really good. My only suggestion would be to get new mattresses, mine wasnt bad but it will need to be updated soon. All in all I could not have asked for a nicer experience. All of the staff were friendly and had a smile.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent staff to support your needs and guide you through the area!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dawne

Liked: Cleanliness
Disliked: Amenities
The staff was kind and informative. Though the room needed updated, it was clean and comfortable
Stayed 1 night in Dec 2025