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Cairns City Palms

4.0 star property
Travelers relax by the palm-lined pool at this welcoming motel, or pick up snacks at the deli bar before heading out to explore the nearby Cairns attractions.

Choose dates to view prices

Cairns City Palms is steps from Cairns Central Shopping Centre, offering a daily manager's reception and reliable in-room WiFi. The outdoor pool area has comfortable sun loungers and gardens. The staff consistently earns praise for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is Rp1.285.232
Rp1.413.755 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(62 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Twin or Triple Room

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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31 Mar - 1 Apr
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About the area

Located in Cairns North, a neighbourhood in Cairns, Cairns City Palms is in the entertainment district and near a boardwalk. Cairns Night Markets and Cairns Central Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cairns Performing Arts Centre and Esplanade Lagoon. Muddy's Playground and Reef Hotel Casino are two other places to visit that come recommended. Visit our Cairns travel guide
View more Motels in Cairns
Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade showing a pool, a luxury hotel or resort and swimming
    Cairns Esplanade
    6 min walk - 0.6 km
  • One of best things to do in Cairns is ride the Kuranda Scenic Railway. It's a 90 minute journey that takes you down the mountain to Cairns passing waterfalls, scenic lookouts and over old bridges. Catch the Skyrail up the mountain from Cairns and then catch the train back down. Or, vice versa.
    Cairns Central Shopping Centre
    16 min walk - 1.4 km
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    5 min drive - 2.9 km
  • Cairns Esplanade Charles Street Parkland
    6 min walk - 0.6 km
  • Cairns Base Hospital
    8 min walk - 0.7 km

Getting around

  • Cairns Station
    2 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    6 min drive

Restaurants

  • McDonald's
    16 min walk
  • Muddy's Cafe
    12 min walk
  • Atrium
    17 min walk
  • KFC
    16 min walk
  • Dunwoodys
    12 min walk

About this property

Cairns City Palms

Upscale motel near Cairns Central Shopping Centre
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Express check-out, express check-in and outdoor furniture
  • A front desk safe, a TV in reception and tour/ticket information
  • A vending machine, concierge services and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Cairns City Palms feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Highchairs and children's dinnerware
  • Egyptian cotton sheets and down duvets
  • Bathrooms with showers and baths or showers
  • 42-inch flat-screen TVs with cable channels
  • Fridges, microwaves and toasters

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day.
Cots (infant beds) are available for AUD 5.0 per day

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cairns City Palms?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Cairns City Palms on 18 Mar 2026 start from Rp1.285.232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Checkout is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 245 out of 529 reviews
Rating 8 - Good. 201 out of 529 reviews
Rating 6 - Okay. 49 out of 529 reviews
Rating 4 - Poor. 23 out of 529 reviews
Rating 2 - Terrible. 11 out of 529 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Lovely stay. Nice rooms and pool. Good location.
Stayed 6 nights in Jan 2026

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Henry

Conveniently located with easy walkable access
Stayed 1 night in Jan 2026

10/10 Excellent

Cyjo Oldham Titima

Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Had to park on street as all spots were taken apart from that good value for money
Stayed 2 nights in Jan 2026

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025

8/10 Good

audrey

Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Stayed 2 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to city and airport. Clean facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Everything just works and everyone are very friendly and helpful. No nasty surprises.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024

10/10 Excellent

Donghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to relax and stay
Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed overnight before catching a plane and it was very clean and comfortable. I would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely apartment, very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday. Rooms are clean, generous size, beds are comfy. Special treat in the morning free coffee, juice and scones in the motel lounge. Washing machine is very handy. Great place to stay. Can recommend it. 🙏 thanks
Stayed 14 nights in Aug 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Friendly staff and clean rooms Stayed there several times when I can get a room. Book in advance because it's busy
Stayed 1 night in Mar 2025