New Garden Palace Hotel

3.0 star property
Explore Tahrir Square and Egyptian Museum’s history then unwind over a drink or dinner downtown.

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In the heart of Downtown Cairo, New Garden Palace Hotel welcomes you with a warm atmosphere and modern comforts. Unwind with a cup of coffee at the cafe, indulge in local flavors at the restaurant, or enjoy live music at the bar. With tour assistance and luggage storage available, this hotel ensures your stay is seamless.

Reviews

5.0 out of 10

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room
  • Housekeeping

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About this property

New Garden Palace Hotel

  • Hotel near Tahrir Square
  • Close to Egyptian Museum, New Garden Palace Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Free WiFi in public areas and a restaurant are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), concierge services and luggage storage
    • Tour/ticket information, a lift and free newspapers
    • A 24-hour front desk
  • Room features
  • All 60 individually furnished rooms offer perks such as air conditioning and separate sitting areas, as well as amenities such as free bottled water.
  • Extra conveniences in all rooms include:
    • LCD TVs with premium channels
    • Separate sitting areas, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Self-parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is New Garden Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Garden Palace Hotel?

Self-parking is available for USD 5 per day.

What time is check-in at New Garden Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at New Garden Palace Hotel?

Checkout is at 12:30 PM.

Where is New Garden Palace Hotel located?

Located in Downtown Cairo, this hotel is within a 15-minute walk of House of the People Beit El-Umma Museum and Tahrir Square. American University of Cairo and Manial Palace are also within 15 minutes. Sayyeda Zeinab Station is 12 minutes by foot and Sadat Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.0

5.0

Cleanliness

3.0

Amenities

4.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

10/10 Excellent

Mena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff معامله ممتازه جدا المكان قريب من كل شئ
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Rude staff, i booked 2 night including breakfast and WiFi.. There is no breakfast facilities at all, and there is no WiFi in n rooms. If you want WiFi you have to come down to reception area a very bad service from Expedia because I booked through them
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities

Quiet but old

The only thing I liked was the quiet room I had which was very important to me. The place is difficult to find even by Uber due to the streets layout in the neighborhood. Payment must be in cash. Elevator on 1st floor didn’t work. Had to walk up the stairs with heavy bags to take the elevator from 2nd floor. The elevator is very old and extremely small, barely enough for 2 persons. The room was small and screaming for renovation. There was some broken tiles that were covered by a thin rug. No trash basket and no small table in the room. Very small and old fridge. Even The TV remotes needed batteries. Upon leaving, I asked for my receipt but the front desk personnel refused to give me one, claiming receipt has to be written by accounting which was not available at the time!. He also complained about my rate and asked me to show him how I got it. Then he claimed it was for budget room!, which made me wonder if there were rooms actually worse than the one I got. Clearly this place is mismanaged because it is in a nice and quiet neighborhood and can be much much better, so unfortunate.
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad experience

No TV, room is too small, toilette is not clean and too smelly, nothing mentioned online is available
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Case Scenario Hotel DONT Go There

Sorry It was so bad I want my money back from you guys no towles no toilet papper I ask the rep they dont have the frist room some one had just left it the second room was just as bad no drink s no food no breakfast and it said I had but never got it the hotel is hard to find it took me and taxi driver so long to find it bad hotel worst case ever I want my money back
Stayed 1 night in Apr 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No visa card no dinner even the breakfast not as per the reservation , and must pay only in cash sure need alot to be improve
Stayed 3 nights in Apr 2020