Search Hotels Near Cala Jondal Beach, Ibiza Island

"Really beautiful resort, had an amazing stay"

"Our stay at The Unexpected Ibiza Hotel - Ushuaïa Club entrance included was extremely disappointing, especially considering this was our honeymoon. The most serious issue was a dangerous safety incident: the shower glass door suddenly shattered without any external force, causing cuts and injuries to my hands and legs. This was extremely distressing and completely unacceptable for a hotel of this standard. What made the situation worse was the hotel staff’s response. There was clear confusion among the team about how to handle the incident, causing delays at a time when immediate support was needed. At first, we were even told that if we needed hospital treatment, we would have to pay ourselves. Only after internal discussions did staff seem to understand their own procedures. Room cleanliness and housekeeping were also below expectations. Used dishes were left in the room, items were not properly replaced, and overall maintenance did not reflect the quality expected from a premium hotel. We had traveled all the way from Canada on a 15-hour flight for this trip, and due to the injuries and pain, we were unable to continue our plans and missed the opening event at Hï Ibiza, which was one of the main reasons for our visit. Although the room was eventually changed, the overall handling of the situation left us feeling unsupported. This incident significantly affected our trip and what should have been a special experience. Very disappointing overall."

"Food great Clean and easy Some of staff unfriendly (some lovely- one in particular took time to talk about things to do in the area- lovely) Others juts looked like they couldn’t be bothered Gym staff lovely"

"Everything was fantastic "

"Staff is very nice, and room are kept clean. Overall nice experience staying here"

"The staff excellent,very nice . About room, may be a little more comfortable, need more amenities,and the cleaning may be every day . Instead , it was in very good conditions. The beach view, was good, a little , but nice. "

"Firstly, we were given the wrong room, however reception was able to move us to a different room. The rooms are dated but they are clean. The tv doesn’t work for anything, it advises you can mirror your phone to the tv, use Netflix etc, however when asking for advice to get this working, we were notified that it doesn’t actually work. The pool is large and clean and they have a bar at the pool service drinks which is included in your stay if your all inclusive. The drinks weren’t great, so we typically used another bar on site by the pool, which had a lovely seating area, however these drinks are not included with the all inclusive service and everything needs to be purchased. Overall ok if you’re only staying a couple of days. It’s well located"

"Great Location, and large rooms. Although there have been some updates and renovations this property isn't luxury but its satisfactory... But One does not come to IBIZA to stay in their room. ;-)"

"Hotel and staff were good!"