Rio Quente Resorts - Cristal Resort

Property class: 3.5

Choose dates to view prices

Close to Hot Park, Rio Quente Resorts - Cristal Resort provides free water park access, a swim-up bar and a poolside bar. Active travellers can enjoy rowing/canoeing, basketball and snorkelling at this resort. Treat yourself to a massage, a facial or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature pizza and more. Fitness classes are offered at the gym; other things to do include rafting, beach volleyball and kayaking. In addition to mini golf and a garden, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp5.477.935
Rp6.409.183 total
includes taxes & fees
28 Oct - 29 Oct

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite - include Hot Park and Parque das Fontes

A hotel room with a bed, a bedside table, a TV, a balcony with a view of greenery and a pool.

Master Suite - include Hot Park and Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Large Single Sofa Bed

View all photos for Master Apartment - Include Hot Park and Parque das Fontes

A hotel room with two single beds, a balcony with a view, and a wooden bench.

Master Apartment - Include Hot Park and Parque das Fontes

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Rio Quente, Rio Quente Resorts - Cristal Resort is near a private beach. Serra de Caldas Novas State Park and Serra de Caldas state park reflect the area's natural beauty and area attractions include Hot Park and Parque das Fontes. Travelling with kids? Consider Lagoa Quente de Pirapitinga and Acqua Park diRoma. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like ecotours nearby. Visit our Rio Quente travel guide
View more Resorts in Rio Quente
Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000

What's nearby

  • A clear river surrounded by dense foliage.
    Hot Park
    1 min walk - 0.0 km
  • Serra de Caldas Novas State Park
    2 min walk - 0.2 km
  • Parque das Fontes
    13 min walk - 1.1 km
  • Acqua Park diRoma
    33 min drive - 33.6 km
  • Water Park
    35 min drive - 34.7 km

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    79 min drive

Restaurants

  • Nonna Mia
    4 min drive
  • Bar dos Ventos
    1 min drive
  • Casa de Cora Restaurante
    12 min walk
  • Pizzaria Oliva
    11 min walk
  • Restaurante Rangará
    11 min walk

About this property

Rio Quente Resorts - Cristal Resort

  • Family-friendly resort near Hot Park
  • Free water park access, a swim-up bar and a poolside bar are just a few of the amenities provided at Rio Quente Resorts - Cristal Resort. Active travellers can enjoy rowing/canoeing, basketball and snorkelling at this resort. Treat yourself to a massage, a facial or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature pizza and more. Fitness classes are offered at the gym; other things to do include rafting, beach volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a garden.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and a children's pool, along with a lazy river, a waterslide and sunloungers
    • A free local area shuttle, 4 outdoor tennis courts and a lift
    • Tour/ticket information, a front desk safe and a porter/bellboy
    • A 24-hour front desk, concierge services and luggage storage
  • Room features
  • All 104 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Private gardens, wardrobes/cupboards and free extra beds

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Rio Quente Resorts - Hotel Pousada
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  • Pool
  • Spa
  • Kids’ pool
  • Water slide
7.8 out of 10, Good, 288 reviews
The price is Rp4.012.764
Rp4.694.934 total
includes taxes & fees
15 Nov - 16 Nov
Rio Quente Resorts - Hotel Pousada
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Frequently asked questions

Does Rio Quente Resorts - Cristal Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Rio Quente Resorts - Cristal Resort?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Cristal Resort on 28 Oct 2026 start from Rp5.477.935, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rio Quente Resorts - Cristal Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rio Quente Resorts - Cristal Resort?

There is free parking nearby.

What time is check-in at Rio Quente Resorts - Cristal Resort?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Rio Quente Resorts - Cristal Resort?

Checkout is at 11:00 AM.

Where is Rio Quente Resorts - Cristal Resort located?

This family-friendly Rio Quente resort is within a 10-minute walk of Serra de Caldas Novas State Park and Hot Park. Parque das Fontes is 0.6 mi (0.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rio Quente Resorts - Cristal Resort Reviews

8.2

Very good

8.2

Cleanliness

9.0

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 50 out of 110 reviews
Rating 8 - Good. 29 out of 110 reviews
Rating 6 - Okay. 20 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property lacks customer service knowledge. Horrible service and everyone looked lost. They were very inept to read and react regarding guests needs.
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grande e muito confortável!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complexo maravilhoso. Funcionários prestativos e muito educados. Comida maravilhosa ! Super indico conhecer.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Poucos funcionários na recepção do hotel, pouca estrutura de programação para crianças, poucos funcionários no restaurante, lançamentos errados na pulseira magnética.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Property conditions & facilities
lugar que vale a pena conhecer as piscinas, natureza e restaurantes mais o hotel deixa a desejar acomodação de suíte júnior suja conforme as fotos mostra isso que antes de nós entrar pediram pra esperar uma pouco que estavam conferindo a limpeza rsrs .aérea comum sao limpas, acredito que a gerência não sabe como se encontra os banheiros e paredes dos quartos
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Disliked: Cleanliness, amenities, property conditions & facilities
lugar que vale a pena conhecer as piscinas, natureza e restaurantes mais o hotel deixa a desejar acomodação de suíte júnior suja conforme as fotos mostra isso que antes de nós entrar pediram pra esperar uma pouco que estavam conferindo a limpeza rsrs .aérea comum sao limpas, acredito que a gerência não sabe como se encontra os banheiros e paredes dos quartos
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comodidades
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom! Hotel Cristal muito limpo, excelente piscina , bar otimo! . O restaurante é bom. Quartos e banheiros enormes e limpos. Apenas um pouco chato a insistência dos vendedores da Aviva, querendo vender a associação a todo custo, cercando os hospedes.... De resto, gostamos muito
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maravilhoso

incrivel, condução a cada 15 min para a praia do cerrado , hpt parque e as piscinas de fontes naturais.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Tivemos vários problemas no hotel Inclusive com alimentação
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Razoável!

Legal, porém caro demais pela lotação! Pessoal da recepção tem má vontade na hora de explicar as informações no check in
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento péssimo!

Atendimento péssimo!
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Surpresa NEGATIVA a estadia no Rio Quente

Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo.
Stayed 5 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Enttäuschend

Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Lugar lindo, serviço péssimo e cobrança abusiva

A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O quarto é relativamente simples para o padrão do hotel.
Stayed 5 nights in Mar 2021
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service

Hotel Cristal sem luxo nenhum

A comida e o serviço é pessimo. Comida completamente sem tempero, não fazem limpeza do quarto e até suas malas em um hotel de alto padrão você precisa carregar sozinho
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor que o Hotel Pousada

Nossa estadia foi muito boa, atendimento bom, quartos espacosos e desjejum e almoco bons. So o preco da comida nas piscinas foi exorbitante. Nao precisa explorar o cliente dessa maneira.
Stayed 5 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal - Rio Quente Resorts

O Hotel Cristal fica dentro do complexo do Rio Quente, sendo o mais distante dos três hotéis internos (Pousada, Turismo e Cristal), cujo acesso é feito por meio de ônibus que passa de 15 em 15 minutos até as 23h (após as 23h é de 30 em 30 minutos e, salvo engano, após as 2h há uma van para levar os hóspedes). Em que pese tenha havido uma confusão na confirmação da reserva com a recepção do hotel, após contato telefônico com a funcionária Luciana tudo foi resolvido de forma satisfatória, a qual, inclusive, juntamente com a supervisora Débora, me auxiliaram a organizar um pedido surpresa de noivado que ficou perfeito. Ficamos muito contente com o atendimento. Em relação ao Restaurante da Mata (café da manhã e almoço inclusos), tudo foi bastante satisfatório, principalmente o atendimento do funcionário João Paulo, bastante prestativo e agradável. No entanto, apesar da comida ser muito boa, pelo custo e nível da hospedagem, poderia ter mais variedades tanto no café da manhã quanto no almoço, além de cervejas puro malte (são servidas somente Antártica e Brahma). Destaco, ainda, que as medidas adotadas em razão da pandemia da COVID-19 são satisfatoriamente cumpridas, gerando maior segurança na alimentação. Os quartos e banheiros são bons e amplos. O Hotel conta com uma piscina de borda infinita bem bonita, mas que acabamos utilizando pouco em razão do acesso ao hotpark, praia do cerrado e parque das fontes.
Stayed 2 nights in Nov 2020