"Very nice entryway but check in took over 30 minutes just standing in line, not enough staff. Then the elevators were another hassle as we had to wait 4 elevators to actually get on and up to our floor. On our last night there the heat didn’t work nor did our rom phone, so I had to go find housekeeping for an extra blanket because it wouldn’t heat past 67 in the room. Never used the bar, gym or eat breakfast there."