Reception hall
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Reviews of Hotel H21

2.5 out of 5
Hotel H21
Calle 21 No 11 D-28, Cali, Valle del Cauca

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Decent rooms but...
Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.

8/10 Good

isao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
h21 cali first time
service is excellent but the area you have to be careful is not a good area is a shame because service is very nice

2/10 Terrible

Fer, Aruba

Disliked: Staff & service
Very dangerous area
Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.

8/10 Good

Yuni, Medellin

Liked: Cleanliness, staff & service, room comfort
A quiet budget hotel
I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.

8/10 Good

María Marleny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, un lugar confortable.
Stayed 2 nights in Jul 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cali eine alte moderne Stadt
Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Stayed 2 nights in Oct 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Stayed 3 nights in Sep 2017

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno
Buena opción en cuanto a costo beneficio
Stayed 1 night in Aug 2017

4/10 Poor

ANDRES

Liked: Cleanliness
Abuso y engaño del Hotel
Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
Stayed 3 nights in May 2017

8/10 Good

JARDINES DE PAZ SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
En general bien.

8/10 Good

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Se esmeraron en la atención
La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel agradable, muy buen desayuno
Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y excelente personal
Muy bien excelente atención

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionante
Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien Ubicado relacionado al Centro.
Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!

6/10 Okay

Henry, Bogotá D.C.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ubicación no recomendada
La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.

6/10 Okay

rigaud, popayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hotel mais quartier industriel
bon

8/10 Good

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Agradable
Bien. Muy comodo para su precio

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pesimo
Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal

8/10 Good

julieth katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Christiane

Disliked: Room comfort
Hôtel dans banlieue pourrie
Negatif

6/10 Okay

Pierre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Zelie
Grande pub pour la feria de Cali on en tres loing

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y comodo
El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Con Excelente Atención
Un hotel bueno para su precio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio
personal amable cerca al terminal y centros comuircales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Precio para un buen servicio
muy agradable y el servicio excelente

10/10 Excellent

Ricardo manue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort