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Reviews of Rossa Palma

2.5 out of 5
Rossa Palma
Calle 1 Oeste #4-93, Cali, Valle del Cauca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 45 reviews" "
Rating 8 - Good. 6 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus, Playa del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar lindo con excelente atención, muy limpio siempre y buena comida
Stayed 4 nights in May 2024
Response from Oscar Tsuchiya on 7 May 2024
Estimado Jesus,Muchas gracias por haberte tomado el tiempo de compartir tu experiencia, esperamos poder verte pronto de nuevo.

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the pool was very nice. I’ll stay again.
Stayed 19 nights in Apr 2024
Response from Oscar Tsuchiya on 7 May 2024
Dear Tyrone,Thank you so much for your kind review, we hope to see you back soon.Regards.

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning place with a great atmosphere. Staff were really helpful and friendly. Highly recommended!
Stayed 1 night in Feb 2024
Response from Oscar Tsuchiya on 21 Feb 2024
Dear Tiffanny, we are glad you had a great experience at Rossa Palma we we hope you come back soon. Than k you for your kind review.Best regards.

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024
Response from Staff Rossa Palma on 6 Feb 2024
Dear Raul, we hope you really had a good trip and experiences in Rossa Palma. We will be waiting for you to have amazing memories in Cali.Best regards.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it
I wasn't sure when I first arrived. The room was a little bare. I thought maybe I should have picked a big chain. After a while I got warm to it. The staff is super. The area has a nice vibe and is full of good restaurants. It was really a pleasing experience. I recommend it.
Stayed 4 nights in Dec 2023
Response from Oscar Tsuchiya on 5 Jan 2024
Dear Steven, Thank you so much for your kind review, we are glad you had a good time in Cali, and specially at Rossa Palma.Kind Regards.Oscar Tsuchiya

10/10 Excellent

Francisco, Miami

Stayed 3 nights in Dec 2023
Response from Oscar Tsuchiya on 10 Jan 2024
Estimado Francisco, muchas gracias por compartir tu experiencia en Rossa Palma, te esperamos pronto de vuelta.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with multiple accommodations and very friendly staff.
Stayed 1 night in Nov 2023
Response from Oscar Tsuchiya on 28 Nov 2023
Dear Daniel We would like to thank you for your review, we are glad you enjoyed your time at Rossa Palma, and we hope you come back soon.Regards.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Oscar Tsuchiya on 5 Sep 2023
Estimado Sr Falquez,En nombre del equipo de anfitriones de Rossa Palma, le agradecemos por tomarse el tiempo de calificarnos y compartir su experiencia, le esperamos en su próxima visita a Cali.Saludos cordiales.Oscar Tsuchiya

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place.
Great location, super nice place, breakfast was really good, restaurant service excellent. Small room. If I comeback to Cali definitely I will comeback to Rossa Palma Hotel ❤️
Stayed 2 nights in Jul 2023
Response from jean M on 24 Jul 2023
Thanks a lot for your wonderful review, we are glad that you had a nice stay and we wish to see you again too, you are always more than welcome!

10/10 Excellent

Patricia

Stayed 3 nights in Jun 2023
Response from jean M on 24 Jun 2023
Muchas gracias Patricia por su valoracion.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our experience
We loved our deluxe apartment with a view of the city. The staff was very helpful. We would recommend the hotel. It is a great location with a good restuarant by a very well maintained pool. We could not have been happier with our choice !
one of our views of the city from our room. The breeze was wonderful up there.
Stayed 4 nights in May 2023
Response from jean M on 5 Jun 2023
Dear Deborah, we are so glad that your experience was the one you expected! We hope to see you soon again and wish you a nice rest of trip in Colombia.

10/10 Excellent

Yalitza, Pembroke Pines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from jean M on 30 May 2023
Gracias Yalitza por tu valoración.

10/10 Excellent

Gustavo

Stayed 2 nights in May 2023
Response from jean M on 30 May 2023
Gracias Gustavo por haber elegido Rossa Palma para tu estadía en Cali.

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
It is a paradise in the middle of the city with unbeatable care. very comfortable facilities. The restaurant service is excellent and the food and cocktails wonderful. I am delighted with this hotel
Stayed 5 nights in May 2023
Response from jean M on 19 May 2023
Thank you for the review Lina, we are happy to hear you had a pleasant stay with us and all the Rossa Palma team appreciate a lot your kind review.

10/10 Excellent

Jaime Patricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice place and good service thank you
Stayed 1 night in Apr 2023
Response from jean M on 3 May 2023
Dear Jaime, we are glad that you enjoyed your stay. We hope to see you again at Rossa Palma.

10/10 Excellent

Pavloa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint hotel is easily accessible to many areas of interest in San Antonio. Didn’t have an opportunity to enjoy the pool as it was closed for maintenance. The breakfast was fresh and delicious. The staff is very communicative and helpful. Allowed us to stay a few hours after check out due to a flight cancellation. I would stay here again and recommend!
Stayed 2 nights in Apr 2023
Response from jean M on 30 May 2023
Thank you so much for your kind review and choose our hotel for your stay in Cali. You are always more than welcome.

8/10 Good

Jenny

Stayed 2 nights in Apr 2023
Response from jean M on 10 May 2023
Muchas gracias Jenny por haber elegido Rossa Palma para tu estadía en Cali, siempre eres bienvenida.

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very beautiful. Nicely located in San Antonio, beautiful area to walk with very nice restaurants. Super recommended:)
Stayed 1 night in Apr 2023
Response from jean M on 3 May 2023
Thank you so much dear Lili for taking the time to leave a review, you are always welcome at Rossa Palma.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2023
Response from jean M on 17 Apr 2023
Gracias Diego por su valoración, estamos para servirle siempre.

10/10 Excellent

Greg

Stayed 3 nights in Mar 2023
Response from jean M on 17 Apr 2023
Gracias por su evaluación estimado Greg, esperamos verlo muy pronto nuevamente.

10/10 Excellent

Kady

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Feb 2023
Response from Jean M. on 27 Feb 2023
Thanks a lot for your wonderful review, we hope to see you again soon in Rossa Palma.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cali/San Antonio
The best hotel in Cali/San Antonio...but I don’t want anyone to know about this so Ill always have a room here! Fantastic restaurant....
Stayed 2 nights in Jan 2023
Response from Jean M. on 1 Feb 2023
Thanks a lot dear James for your perfect review! We always hope to see you again too in Rossa Palma, there will always be a room available for you.

8/10 Good

Juliana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Dec 2022
Response from Jean M. on 13 Jan 2023
Thank you Juliana for choosing Rossa Palma for your stay in Cali, we look forward to see you again soon!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely good place
I enjoyed my stay breakfast was amazing good fresh fruit! I would stay again!
Stayed 1 night in Nov 2022
Response from Jean M. on 5 Dec 2022
Thanks a lot for your review dear Douglas. We hope to see you again too!

10/10 Excellent

Scott

Stayed 1 night in Oct 2022
Response from Jean M. on 25 Oct 2022
Thanks a lot for taking the time to value us. We look forward to a future visit from you.

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, nice staff, good breakfast and great location
Stayed 1 night in Oct 2022
Response from jean M. on 22 Oct 2022
Thank you so much for the kind words you shared. We hope to see you soon again at Rossa Palma.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
The hidden gem of Cali...the very best hotel and restaurant in the City.
Stayed 3 nights in Sep 2022
Response from Jean M. on 7 Oct 2022
Thank you so much for your perfect review James! We hope to see you in Rossa Palma very soon again!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location; near to everything and tons of restaurants. In hotel restaurant is very good for dinner; breakfast is included but don't try to get bacon on the side of eggs even though available if you order a different egg dish... reminded of Jack Nicholson's famous scene ordering toast! Friendly manager and very helpful.
Stayed 3 nights in Jun 2022
Response from Jean M. on 20 Jun 2022
Thank you so much Linda for taking the time to leave a review. We are so glad that you choose Rossa Palma for your stay in Cali and hope to see you soon again.

10/10 Excellent

Harol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen sitio volveria sin duda,
Stayed 2 nights in Feb 2022
Response from Jean on 5 Apr 2022
Muchas gracias por elegir Rossa Palma para su estadía en Cali.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Not for mummies
Yes that hostel was clean and the desk staff very friendly. For younger peropl as there is a public bar and resterant that do not clise till 11:30 midnight on weekends, so the boom boom boom can prevent a good noght sleep . Not for mummies. The bunkbed rooms or submarines are only enough room for one person to move around in. The bathrooms wete supper. Also ck the bar prices as staff does not know the acutual cost of the drink. And even though the sighn says happy hr 4 to 7 that is only during the week
Stayed 2 nights in Sep 2019
Response from recepcion on 7 Oct 2019
Thanks for your review, we have a lot of rooms to choose, from a mix dorm to a superior private, the bunkbed room is the cheapest one and is just for two persons, still it has a private bathroom. We have happy hour monday to friday from 3 to 7pm.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice restaurant and salsa dance clases. The breakfast was also nice
Stayed 2 nights in Sep 2019
Response from Rossa Palma Staff on 13 Sep 2019
Thank you so much for choosing Rossa Palma for your stay in Cali, we really hope you wil come back soon!!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy contenta con elegir a Rossa Palma hotel boutique para celebrar mi aniversario, hotel muy acogedor, los empleados muy amables, la comida excelente esa combinación de comida pacífico y peruana es excelente además del ambiente tropical del hotel. Y para terminar los precios muy accesibles. ***** Cinco estrellas.
Stayed 1 night in Jan 2024
Response from Staff Rossa Palma on 6 Feb 2024
Estimada Liliana, nos alegra hayas disfrutado la celebración de tu aniversario en nuestras instalaciones. Esperamos nos visites pronto de nuevo, para todo el equipo es un gusto ayudarte a crear recuerdos maravillosos.¡Un abrazo!

10/10 Excellent

HOLLIER-LAROUSSE

Stayed 11 nights in Dec 2023
Response from Oscar Tsuchiya on 5 Jan 2024
Dear Mr Hollier, Thank you for your review.Regards.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Oscar Tsuchiya on 21 Dec 2023
Estimado Santiago,Muchas gracias por compartir tu experiencia, te agradecemos por habernos permitido ser tus anfitriones en Cali y te esperamos pronto de vuelta. Salduos.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Oscar Tsuchiya on 13 Nov 2023
Estimada Cindy,Nos encantó haber podido ser sus anfitriones, les esperamos en una próxima ocasión.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service
Me gusto el hotel en general, la atención de su personal muy buena, la comida muy rica, PERO los colchones son un infierno. Puedes sentir los resortes. Me parece que es fundamental tener buenas camas. Sería mi única critica.
Stayed 7 nights in Jun 2023
Response from jean M on 24 Jun 2023
Muchas gracias Alejandra por su valioso comentario. Le pedimos disculpa por la cama, tomaremos esto en consideración para mejorar la experiencia en sus futuras estancias.

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil ordinaire, très peu enclin à nous aider à trouver des choses à faire, spectacle de salsa par exemple. Excellents déjeuners. Outre l’accueil ( front desk ), le personnel est très dévoué.
Stayed 4 nights in Mar 2023
Response from jean M on 17 Apr 2023
Merci Alain de partager votre experience, nous sommes navres de lire que vous n avez pas recu l' attention souhaitee. Nous restons a votre disposition et nous esperons que dans un proche avenir vous nous donnerez l' opportunite de vous accueillir a nouveau.

6/10 Okay

ALEJANDRO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El.Hotel.Ross palma es más fotos que Realidad. La atención del recepcionista es Grosera y Tosca. Deberían tener mejor personal.par atender a la gente
Stayed 1 night in Feb 2023
Response from Jean M. on 8 Feb 2023
Estimado Sr Alejandro, su opinión nos proporciona la oportunidad de ver nuestro hotel a través de sus ojos, señalándonos cualquier servicio que pueda tener margen de mejora para optimizar la estancia de nuestros futuros huéspedes. Por lo tanto, estamos muy agradecidos por el tiempo que ha dedicado en compartir la opinión de su experiencia personal en Rossa Palma.

10/10 Excellent

jhon jaider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones son muy bonitas, el aseo en general es muy bueno, la comida es deliciosa, el desayuno que ofrece el hotel en el paquete es espectacular. Muy bueno todo.
Stayed 3 nights in Sep 2022
Response from Jean M. on 7 Oct 2022
Estimado, le damos gracias por el maravilloso comentario acerca del servicio recibido, el cual se ha compartido con todo el equipo. Para nosotros es una gran fuente de motivación el oír que nuestros huéspedes aprecian sus servicios.

10/10 Excellent

Gabriel

Stayed 5 nights in Jun 2022
Response from Jean M. on 28 Jun 2022
Muchas gracias estimado Gabriel, nos alegra que haya elegido Rossa Palma para su estadía en Cali. Esperamos que vuelva muy pronto.

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción y ubicación
Muy buen hotel e instalaciones, habitación cómoda pero muy encerrada, necesita una ventana habilitada ya que no se podía abrir la persiana, y la puerta del baño era muy rústica, todo lo demás maravilloso
Stayed 2 nights in Nov 2021