Canandaigua hotel guide. Accor Hotels hotel in Canandaigua, New York

"I feel like there should be a complmental breakfast and a microwave in the room with all the money Double Tree makes"

"Clean rooms great breakfast "

"Waited for over 15 minutes for anyone to check me in. Then there was no hot water."

"Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing."

"Great hotel, friendly staff, super clean! The gentleman working the breakfast area was a pleasure to chat with and so very helpful with navigating my coffee run by giving me a tray "

"The hotel was beautiful! Our cable & streaming was mot working, staff did try to troubleshoot. The serving staff is very slow needs a better customer awareness. We will be back this summer"

"Accessible parking is available right in front of the hotel. Check-in went smoothly and without any issues, even though I don't speak English. The room was very clean and cozy."

"No military discount, staff had no idea about discounts. The pool was small and over crowded. Alarm went off at 7 am for some burnt toast no announcements or calls where made so we all had to try and get out at the same time"

"Some areas need paint between floors"