Vila di Kanton Zug

"My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests."

"I had a very disappointing experience with this property and would not recommend it. Communication was poor from the beginning. The owner did not answer calls and failed to return messages. When I finally reached him, he denied the luggage storage option that had previously been discussed before check-in. During our conversation, he was rude, raised his voice, and was unprofessional. The accommodation was also completely different from what was advertised. I booked a two-bedroom villa but was...