Carbondale hotel guide. Best Western hotel in Carbondale, Kansas

"Clean rooms, Continental Breakfast had scrambled eggs, sausage links and the usual. Minutes to where we needed to go. Parking was no issue."

"Don’t count on breakfast. Very limited selection and when things ran out, they were not restocked until the next morning. Very few restaurants near by. Room was clean, but outdated. Also, hotel charged a $10 (plus tax) “safe use fee” even though my reservation via Hotels.com said all fees & taxes were included. They told me they would refund that fee, but it still has not been refunded to my card. "

"The ac was strong. But being next to a busy road with door and windows leaking light that at no point left the room what i would consider dark. The front desk was helpful for replacing the towels and such, however the apparent lack of and noise isoation is a negative. Every step or thought of out upstairs neighbors sounded like a horde of wild animals(assuming they weren't just rowdy) and the beds weird thin metal frame thing made my movements echo as the metal flexed."

"Room was just mediocre. A/C needed service and was loud! Beds are not comfortable."

"Yes and it was great "

"Rating: 4/5 Stars (Recommended) I recently stayed here and would definitely return. The hotel is in a fantastic area—there are a couple of ponds nearby with a great walking trail and benches that made for a perfect spot to enjoy a snack outdoors. The Room & Amenities: The rooms appear to be in the process of being updated and were very clean. Sleep & Comfort: The beds were good, and the temperature control in the room worked well. Features: I appreciated the fridge, coffee maker, and the use of full-size shampoos and soaps. Note: There was no microwave in the room. Shower: My only minor issue was the water temperature fluctuating between hot and cold, though it wasn't a major deal-breaker. Facilities & Service: There was construction happening in the lobby during my stay, but it didn't hinder anything or impact the experience. They were a little "sketchy" at times and didn't always feel consistent, but we continued to use them. The morning meal was good and a nice inclusion. Staff Responsiveness: This is a pet-friendly hotel. We did have a dog barking on our floor for a while, but once we texted our concern to the staff, they addressed it immediately and the barking stopped. Value: The cost was decent, especially considering how expensive everything is these days. Overall, a great stay in a wonderful location!"

"This is an old hotel and needs updating. Communication needs a lot of improvement. I booked this hotel on expedia. The did not mention that the room I booked was not in the hotel building but instead was a motel room. I would not have booked it if I had known. When I asked for a room inside, they said they were full. In addition, the room had an odor. It seemed like cigarette smoke but might have been something else. The sheets were worn and yellowed in spots. I called the front desk to tell them the room smelled like cigarettes smoke and my eyes were burning from it. They said that was not possible because all of their rooms are non smoking. No alternatives were offered. I will not stay here again."

"The room was very nice and clean. The staff was helpful and the breakfast was good."

"It was all great! Hot tub was perfect too!"