Carbondale hotel guide. Marriott Hotels & Resorts hotel in Carbondale, Pennsylvania

"Excellent service, friendly and helpful staff, very neat rooms,definitely recommend it, and I’ll be back on my next trip."

"Great and helpful staff. Corridor next to the pool area should be moped up more often or provided with floor drains to keep it more dry."

"A little expensive for what we got. However the breakfast area was very nice, breakfast was the usual hotel breakfast."

"Nice place , great place"

"Great place for the family."

"Room was dirty jaquzzi was nasty gritty old falling apart water leaking"

"It was overall nice "

"Very unkept building, hallways and rooms. The ceiling was falling down in the hallways and room. The bathtub was crack and pipes to water handles in the tub were exposed. The beds were stained and had cigarette burns and the toilet had a loogie spit in it. Extremely large pot holes in the parking lot. If I could rate it zero, I would. Staff was friendly and did provide a refund with no issues. "

"Check in staff were great. It was one night stay. Toilet did not work next morning and overflowed onto floor. So grateful we showered first and could use toilet in lobby. Check out staff seemed disinterested in how disturbing or disruptive that was to our experience . Did not offer consolation or apology as if this happened often or was every day normative experience! Only asked if everyone was out of the room. which grossed us out more. Wondering how many guests have used their towels to clean that bathroom floor from toilet water and how many of same towels are recycled for us to use for showers face cloths etc. how many overflows and how clean is that floor? Rugs had stains. If it weren’t for toilet overflow we’d check it off as an average stay in an average hotel. Cost did not match that experience. Best part was check in staff and convenience off of HWY 81. The ratings showed high number but this appears to be massively inflated. My rate is solid 7"