"We were so impressed by every aspect of the hotel and staff. Each of us agreed it was the best hotel we’ve stayed in - anywhere! For work, I spend many, many nights in hotels. Some from the chain brands, others exclusive hotels with great reputations. I say with confidence, I have never experienced such universal first class service. The smiles were authentic, the greetings, warm and genuine, the care, personal and friendly. The attention to detail, noticing our needs, was outstanding. This applies from the concierge, the reception team, the restaurant staff, the cleaners, in fact everyone we encountered. It was quite extraordinary. The building is lovely, the decor high quality and the location perfect. In short, outstanding in our experience."