Hotel Mewah di Caucaia

"As a tourism hotel I would expect that the staff speak some English.. however there was only ONE person who works here that speaks English, and she was almost never around. There was a lot of confusion and misinformation due to lack of communication. I understand I’m in a non English speaking country but at a hotel in this scale it’s not acceptable that NO ONE speaks English. It’s not really worth the price seeing how disorganized everything is there. One of the staff members made me cry because...

"We had a wonderful stay at Carmel Cumbuco Resort and would highly recommend it. The resort itself is beautiful, with spacious and well-appointed rooms — the only minor suggestion we would make is to add a chair to the room, which would make it even more comfortable. The real highlight of our stay, however, was the exceptional service from the staff. Carol and Joaquim in the café and restaurant were warm, attentive and a pleasure to interact with throughout our stay. Special mention must go to...

"Café da manhã muito desorganizado, fila para pedir a tapioca ou pratos que são feitos na hora ! Cama que era pra ser queem era duas camas juntas no qual não dava pra dormir junto pois tinha uma brecha no meio "

"Os funcionarios são excelentes. Acomodação deixa a desejar em termos de equipamentos."

"Quarto confortável, amplo, bom atendimento dos funcionários, bom café da manhã."

"Staff was great! The entertainment people were amazing! The buffet needs alots of improvement, it was the same food everyday same stuff for breakfast same stuff for dinner. Also needs improvement with their card system I had alots of issues with the Water park entrance on both days."

"Local maravilhoso. Instalações impecáveis. Atendimento de primeira."

"Quarto impecável, equipe muito gentil."