Central Omaha hotel guide. Americinn hotel in Central Omaha, Omaha

"My room was not exactly the cleanest but it didn't stop me from staying there. If your just looking for an affordable place to stay near downtown this place is fine. Elevators are a little scary, very dark and lots of shuddering and clanging. Things feel a little worn out and dated. Parking fills up fast. But other than that it was fine!"

"Clean and well kept. Staff upbeat"

"Beautiful building. TV’s aren’t smart TV’s and no option for movie rentals. No fan’s in bathrooms & no usb ports for charging devices. Beds are very comfortable. "

"The room was absolutely filthy. Every surface was covered in unidentifiable substances, hair and crumb tumbleweeds in every corner. Splatters of liquids and (lets just call them "greasy") handprints everywhere. A solid "yuck"."

"One night stay. Didn't use pool or amenities. Staff was 5 star everywhere. Thanks "

"Nice stay right off of Dodge Street, by Methodist College. Adequate, free parking, very clean room. Comfortable bed and I love the bedding."

"Was not enough food in the kitchen or for breakfast got in there at 8 o’clock and all was empty never got refilled"

"Pretty clean hotel in the heart of downtown. You're close to pretty good restaurants within walking distance, old town is right there for you to take a stroll through. Rooms are pretty clean, fairly modern, and the multi-story parking underneath is great if you're traveling through or are visiting the city for work."

"This is my 5th stay at this location over the last 5 months and I was surprised with the disinterest staff had in my problems and the lack of resolution to any problems I had. I was there for 6 days without having room service stop by to empty trash, refill toilet paper, fresh towels. I was there with my family which includes 2 teenage girls so the trash filled quick and the towels needed a refresh. After the first day of no service, I assumed something happened because it wasn't normal. After the second day I had to get more toilet paper (1 roll) and asked for the room to be cleaned the following day. When that didnt happen I had to ask a second time for toilet paper (because they didnt clean it) and asked again for the room to be cleaned the next day because trash was starting to collect. When it didnt happen the second time, I had to get fresh towels and was assured again that room service would come. On the last night of my stay, after trying 3 times to get the room cleaned, I was told the general manager would be available for me to speak to the following moring. Handed me his business card. So the following morning when I stopped by the front desk, I was told he wasn't in yet. When I stopped by the front desk to check out a few hours later I was told he wouldn't be coming in. The whole experience I was met with a lack of concern from all front desk staff. This experience has me questioning my future stays with DoubleTree."