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"If you are looking for standards akin to the U.S. this is not a 4*. I learned that maintenance is often lax here in general, and that was the case at this hotel. I’ll start by saying no cockroaches or spiders which is huge, but cleanliness was subpar. My room needed repainting. I used napkins and water to clean filthy light switches/railing, and the fridge smelled. The terrace was big and had nice furniture, but the door to it was half off its hinges requiring a hard slam to close, with the spiral staircase railing to it wobbly. The sauna is not operable, though I did see staff checking the pool chemicals. The elevators used to have room card activation, now not working, though front desk is manned. Power is expensive here so hall lights are motion activated, which means very dark hallway until you pass the activation sensor. Felt like they were trying hard to make breakfast nice. Kitchen room (microwave, larger fridge and sink) will get 2 plates, 2 glasses, 2 forks/spoons with no means of washing them nor no kettle available (I asked). Having said all that, the price was very reasonable - fair for what was offered. Just dial down expectations."

"Muito bom recomendo "

"Clean room, how they treat kids, the extra mile, little gifts for them "

"great location great rooms great people"

"Staff was friendly and so helpful…that is the standout here. This is a charming, historic hotel near restaurants and shopping in a bustling past of town."

"Great hotel, clean, excellent breakfast! Very happy! "

"Great"

"Quarto com janela sem nenhuma abertura para ventilação, cheiro de mofo muito forte "

"The hotel was fine. A few places to eat right on the same block. Train station one block away, and the Train system was pretty easy to navigate. The area isn’t as sketchy as it looks from google street view. A few homeless around."