Hotel dekat Gunung Charapura

"The location is perfect, staff is very friendly, everything is very clean. "

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave...

"バスで朝早く着いて、宿に行くと部屋に案内されました。親切でやってくれていると思ったら、支払いの際にアーリーチェックインしたから、と言って宿泊代の半額分を割増請求されました。アーリーチェックインとかお金がかかるとか、一切説明がなくて、ただ部屋に通されただけなので、代金を要求されてショックでした。親切なスタッフだったのに、この点がとても残念です。それからスタッフは英語を話せないこと、さらにはWi-Fiが使えなかったことがとてもマイナスでした。"

"Chambre propre, personnel avenant(surtout pour le petit déjeuner) et très bien situé"

"Rien à dire. Parfait. Malgré une décoration d'un autre temps, vous vous y sentez bien"

"The staff was very friendly and helpful. They were able to arrange for laundry and airport transportation. The hot water is great, but not always available (depends on usage). The rooms were very clean as well. "

"we got a room with no windows, which we think are not OK"

"Quarto bem climatizado, otimo espaco, somente pecaram em nao deixar disponivel no quarto os chas que geralmente oa hoteis deixam para melhorar na altitude."

"The staff was amazing! Diego took excellent care of us and Hugo in the bar was great. Every staff member we encountered was warm and friendly. The room was very comfortable and we had a great view of the lake. We definitely recommend this establishment to anyone looking for a place to stay in Puno. Thank you to All the incredible staff!"

"Buena limpieza. Personal excelente"

"Great view to lake Titicaca."

"Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien"

"Very very nice hotel. "

"BEautiful hotel on Lake Titicaca in Puno, Peru, with a dock to walk right to the lake. The staff is courteous, the room is clan and with beautiful balcony facing west and a view of sunset. The food options are limited but OK. Breakfast does have some vegetarian items for vegetarians or vegans. I was greeted with a welcome plate of alfajores (Peruvian specialty sweets) left on the table in the room at my arrival. That was nice - alfajores were delicious! Thank you Casa Andina! I had a car...