Cottages in Chambers County

"The hotel was what I expected for the price. No disappointments there. The bar, on the other hand was a totally different story. I was there with three other couples for a medical school graduation for two of our children. My wife’s ex-husband and wife made it to the bar and so did the brides family. The bartender would not let me open a tab for me and my wife and said they could only accommodate two tabs per table. I wasn’t even sitting at an adjacent table. I went to the bar and she acted like it would be a problem for me to pay cash there. She asked if I wanted a glass or the bottle for the beer and I said a glass so she handed me the bottle of beer and the glass. I took my wife drink and my glass and beer to the table when I poured the beer in my glass she came by about three minutes later gave me a mean look and just took the empty bottle. Complain to the manager on duty and she never really even apologized. I know this could sound like sour grapes, but it’s not. It was already an awkward situation for me and there was no way I was going to ask my wife’s ex-husband or the parents of the bride to pay for my drinks. The manager told me I should’ve done that and then just Venmo them the money. I work in customer service and this is so extremelyUnacceptable."

"I like that i was able to keios check in and not stand in line. The staff help instantly. Free head ban and light up glasses for the kids. Much activities hands on for the kids gree. Everyone was friendly and helpful. Love taking pictures with Violet and the others. No waitinf for the ice machine ot microwave. Little dust on couch hsndle and bunkbed edge. Was told has a problem witj dust. Air in room work well. Fridge froze all my fruits. But was good. I love that they allowed you to bring your own food etc. Dance party at night for the kids was awesome. Meals are very pricy. Easy check out. Access to buggy to carry your stuff. Was surprise about $20 parking fee per day. Will consider a shorter stay. This was a wonderful mini vacation !!"

"Good "

"He tenido unos día agradables gracias buen trabajo de los empleados"

"Room was very clean"

"Room was clean and updated. Employees were courteous and helpful. Air conditioner kept the room cool. The hotel was in a quiet area. Great place to stay. Plenty of room. "

"The property Location, designe and construction, room size and eminities all great. However, the shower and tolit needed fixed and no staff was available to assist with the issues."

"Just was not crazy about the room Decor! I had booked a third night thru the actual hotel, months before our stay, and come Sunday night, very late, our keycard did not let us in and then they said they had no info on my reservation for the third night. We were also told housekeeping had already cleaned our room, WITH ALL OF OUR THINGS IN IT! And OUR BELONGINGS MAY OR MAY NOT STILL BE THERE! It was a long stressful Process of just getting rechecked in and given a key to see if our things were still there! "

"Rooms were not ready at check-in time. Lobby bathroom was gross with urine and feces. Our room had a strange odor. Understaffed restaurant at the resort. The cantina at the beach was unexpectedly closed. The main gate to the beach was closed causing a long drive to get lunch for our hungry children. The staff was friendly and the food was good when we finally got sat in the mostly empty dining room. The beds were comfortable. The scenery was nice. "