2/10 Sangat Buruk
Ronald
Bepergian bersama keluarga
24 Nov 2025
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The first room was dirty. Hair was in the shower, refrigerator did not work, no phone in the room, red dried food stains on carpet, bracket under air conditioner was off and laying on the floor, buttons to call elevator were not working, all but 1 ice machine was not working with no sign to tell where working ice machine was. They moved us to a second room that was supposedly cleaned. In this room there was food left in the refrigerator, stains in the shower, the shower doors had a 2" gap at the top corners and flooded the floor when water was turned on, the toilet tissue holder was nasty and had missing screws, there were stains on the bathroom floor about the size of a quarter, the carpet was sticky and paper towels had been stuffed in the strike plate on the door such that it would not latch, the latch on the balcony sliding door would not lock and there was no security rod for the sliding door. The thermostat on the wall did not work. A tractor trailer was parked outside with the refrigeration unit ran loudly. The front desk folks were friendly and tried to help. They were apologizing. If it was remodeled, it was very poorly done. They could not find a way to compensate us because we are not members of the rewards club.
Ronald
Menginap 2 malam pada bulan November 2025