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This motel could do with a massive makeover. It’s tired and very outdated. On a positive note, the bed wasn’t uncomfortable, the room was spacious and the shower stream was good. Unfortunately there were broken tiles in the shower right underneath where you stand and the vanity was in disrepair. Lovely staff and check in & out was seamless.
Tracy
Stayed 2 nights in Nov 2023
Response from D and M on 5 Nov 2023
Hi Tracy, we apreciate that you took the time to write a review. We take seriously all reviews and hope, if you choose to stay with us again, that stay will improve. We apologise for any discomfort. Maintenance to all our accommodation is ongoing. Kind regards, Donna and Mark.
We had a lovely time from the moment we checked in. Staff who greeted us were warm and friendly. The room nicely renovated and felt much fresher than when we last came through Charlton. Parking is easy, fuel, banks and food places are easily accessed from the hotel. Will definitely return.
Jean-Francois
Stayed 1 night in Oct 2023
Response from D and M on 16 Oct 2023
Thank you very much for your kind words. It is gratifying to read that guests have enjoyed their stay with us. We do hope you will stay with us again. Kindest regards, Donna and Mark..
10/10 Excellent
Margaret
3 Oct 2023
Margaret
Stayed 1 night in Oct 2023
Response from D and M on 27 Oct 2023
Thank you Margaret, we appreciate any feed back. Hope you will visit again. Kind regards, Donna and Mark.
Thank you for taking the time to review the Charlton Motel. We appreciate the kind words and hope you will stay with us again. Donna and Mark.
6/10 Okay
Keith
Travelled with partner
3 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, helpful owners.
Bed was a bit hard. Could have done with an extra blanket. Over powering air freshener.
Keith
Stayed 1 night in Apr 2023
Response from D and M on 7 May 2023
We apologise that you found the bed a little hard. Althougjh there is an extra bed rug in the cupboard, we are always available to supply another if required. We take your advice seriously about air freshning and will tone it down. We also appreciate that you took the time to review the Motel. Hope you will stay with us again, Donna and Mark.
8/10 Good
Tom
29 Apr 2023
Liked: Cleanliness, staff & service, amenities
Good stopping off point after attending a funeral in Donald
Tom
Stayed 1 night in Apr 2023
Response from D and M. on 29 Apr 2023
Hey Tom, thankyou for choosing us, and glad you had a comfortable stay, under the circumstances, Kind regards Donna and Mark
Donna and Mark were fantastic hosts, they helped to organise our late arrival and were quick to ring to let me know I’d left my pillow behind.
Rebecca
Stayed 1 night in Apr 2023
Response from D and M on 10 Apr 2023
Thank you, it's always nice to know our guests are happy with their stay and are thinking about us, even after check out. Thank you again and we hope you will choose us again. Donna and Mark.
The room was neat and tidy wirh the bonus of a pool for a relaxing dip after a long trip
Richard
Response from Anne on 6 Jan 2023
Thankyou for your kind comments. After your long drive you deserved a swim.We look forward to welcoming you back in the near future.Regards Charlton Motel Management
6/10 Okay
Catherine
Travelled with partner
27 Dec 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Do not, I repeat, DO NOT come into the room at night and turn the light on without closing the door immediately. Ideally, when dark, enter the room, shut the door then turn on the lights.
When you know, you’ll know.
Catherine
Response from Anne on 27 Dec 2022
Thank you for your review. We do remind our guests to keep lights down and doors closed at night time due to the insects flying around our safety night lights.Regards Charlton Motel Management
Great motel rooms clean and bed comfy.
Quiet location. Easy walk to shops and food outlets.
Sunday nights a bit tricky tho in Charlton.
Only place open for food is the roadhouse.
Nearly 2k walk. Worth the walk tho.
David
Stayed 1 night in Apr 2022
Response from Rohan on 20 Apr 2022
Thank you David for your lovely feedback. I am glad that you enjoyed your stay with us.
I am looking forward to welcoming back again.
The room was very old and frankly needs upgrading. The pool was clean but trip hazards with broken tiles and loose tiles around actual pool. Seating was sub standard, dirty chairs. Could do a lot better with a Reno.
Roberta
Stayed 1 night in Mar 2022
Response from Rohan on 29 Mar 2022
Hi Roberta,
I just took over the business one month ago.We are in cleaning progress , it will much better within 3 months time.give some time.
A good overnight stay while travelling from the river or toward the sea. Great supermarket in town that has everything for the traveller. Local shops and local pub provide a highlight for this township
Richard
Stayed 1 night in Apr 2021
8/10 Good
David
3 Apr 2021
Liked: Room comfort
Comfortable
Comfortable stay at a conveniently located place that had everything we needed without any extra modcons. The Bindii prickles in the carpet were our least favourite feature :-)