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"The staff were very warm and welcoming upon arrival. Our suite was spacious and clean with all the essentials. The view of the harbour was beautiful and we could see the sun rise to the east over the lake each morning. The pool and hot tub area was spacious and clean and the kids really enjoyed their time there. The staff graciously extended the pool hours on the Friday night to accommodate the guests who were in town for the Cheer competition. Thornbury is a quaint little town with nice shops and cafes, and only a 15-minute scenic drive to Blue Mountain. We thoroughly enjoyed our experience and will definitely be back! "

"Planned power outage. No alternatives arramged for breakfast. Rude front desk. Odd smell Did not stay "

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"Despite Expedia advertising that the pool, hot tub, and dining room were open, we found out on arrival that all were closed due to renovations. The vending machine was also out of order. Worse, the strong paint fumes permeated the entire hotel, including the room. In -14°C we slept with the heat off and windows open to try and minimize the toxic smell. The staff were welcoming and friendly, despite working / breathing in paint fumes. They provided us with a brown bag breakfast in lieu of a continental breakfast. It would have been extremely helpful if Expedia / Quality Inn had advised us of the current conditions in advance."