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Castelo Hotel

4.0 star property
Guests can relax with spa treatments in this city center hotel or enjoy a cup of coffee in the welcoming lobby atmosphere

Choose dates to view prices

Castelo Hotel, in the city's heart, offers a peaceful retreat with amenities to enhance your stay. Enjoy a breakfast buffet, relax on the terrace, swim in the indoor pool, rejuvenate at the SPA, stay connected with free WiFi, and explore the city with bike rentals.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View | Bathroom | Free toiletries, hair dryer, towels

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, blackout curtains

Basic Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Contemporanea

Suite Contemporanea | Minibar, in-room safe, desk, blackout curtains

Suite Contemporanea

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | Minibar, in-room safe, desk, blackout curtains

Deluxe Superior

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi | Minibar, in-room safe, desk, blackout curtains

Suite with Jacuzzi

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Chaves, Castelo Hotel is in the city centre. Torre de Menagem & Museu Militar and Forte de Sao Francisco are local landmarks, and some of the area's activities can be experienced at Golf Course Vidago Palace and A Botica do Lazer. Centro Cultural de Chaves and Chaves Railway Museum are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Chaves travel guide
Map
Rua da Muralha, 2/4, Chaves, 5400-414

What's nearby

  • Chaves Castle
    2 min walk - 0.2 km
  • Torre de Menagem & Museu Militar
    2 min walk - 0.2 km
  • Museu da Região Flaviense
    2 min walk - 0.2 km
  • Forte de Sao Francisco
    5 min walk - 0.5 km
  • Roman Baths and Palace of Justice
    5 min walk - 0.5 km

Restaurants

  • Mister Doce
    4 min walk
  • Leitões.come
    6 min walk
  • Momentos Carbela Express
    5 min walk
  • Pensão Flávia
    7 min walk
  • Adega do Faustino
    6 min walk

About this property

Castelo Hotel

Upscale hotel in the city centre
You can look forward to a free breakfast buffet, a terrace and laundry facilities at Castelo Hotel. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Bike hire, self-parking (surcharge) and a 24-hour front desk
  • A lift, tour/ticket information and a front desk safe
  • Smoke-free property, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Castelo Hotel feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

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9.4 out of 10, Exceptional, 266 reviews
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Rp1.771.248 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Secured, covered parking on site (EUR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 5 per day (in/out privileges)
  • Spa fee: EUR 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Frequently asked questions

Does Castelo Hotel have a pool?

Yes, this property has an indoor pool.

Is Castelo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castelo Hotel?

Self-parking is available for EUR 5 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Castelo Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Castelo Hotel?

Checkout is at noon.

Where is Castelo Hotel located?

Located in the heart of Chaves, this spa hotel is steps away from Museu da Região Flaviense, Chaves Castle and Torre de Menagem & Museu Militar. Church of Santa Maria Maior and Museu de Arte Sacra da Catedral de Chaves are just steps away.

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Reviews

Castelo Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 116 out of 156 reviews
Rating 8 - Good. 35 out of 156 reviews
Rating 6 - Okay. 3 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 0 out of 156 reviews

Reviews

Verified

8/10 Good

NUNO

Liked: Cleanliness, staff & service, amenities
Quarto grande. Boa cama.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

darcilene n

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado, quarto bom e café da manhã saboroso!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jakub

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
super cold room during arrival - AC set to 19 deg...but i think it was even colder issue with electricity at morning empty shower gel in shower - observed late night (before sleep) when i was wet in shower already
Stayed 1 night in Nov 2025
Verified

8/10 Good

Antonio Carlos

Liked: Cleanliness, staff & service, amenities
Já tinha estado no Castelo hotel anteriormente. A localização é boa, as instalações são boas, mas o café da manhã piorou muito, está muito fraco.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

M.Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

El único "pero" la profundidad de la piscina del spa.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre avec un beau balcon
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing The Hotel is amazing clean spacious and very very nice The rooms are very large and very comfortable bed The pool and the hot tub are wow All I have to say is a must to see and stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Absolutely perfect in every respect. From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too
Stayed 1 night in Jul 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel 4*, pero la piscina se paga aparte

El hotel no está mal, muy bien ubicado… No obstante, para ser 4*, la piscina y el aparcamiento se paga aparte… Hay hoteles de menos estrellas, igual de bien situados, sin aparcamiento y sin piscina incluidos en el precio, o sea, igual que este, pero por mejor precio…
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Birgit Merete Bjerregaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas på med udsigten

God morgenmad. Behagelige og søde receptionister. Kæmpehåndklæder. Desværre fik vi en udsigt til en gul væg. Og vinduet var matteret, så det var lidt et fængsel. Kunne ikke få et andet værelse. Vi skulle være der 4 nætter.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi apenas uma noite mas muito agradável.
Stayed 1 night in May 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant et connaissant bien leur travail et la region. Belles choses à visiter dans vieux quartiers très sympa. Petit déjeuner excellent
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous allons régulièrement dans cet hôtel. Très bon rapport qualité/prix
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice !!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ivy

Liked: Cleanliness, property conditions & facilities
Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well looked after and pride taken in providing a great guest experience
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully located next to the castle in the centre of Chaves. Close to supermarkets, aswell as bars and restaurant. The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs. Will choose Castelo next time I go back to Chaves.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly, Hugo was great help.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
La limpieza y la amabilidad y profesionalidad del personal, quizá habitación muy justa de espacio no hay ni donde poder poner bolso o maleta.ideal para una noche no más.
Stayed 1 night in Aug 2024