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We had issues with room service and breakfast, but the front desk staff Mr. Shen (from Taiwan) fixed them. He is the best!
Verified traveller
Stayed 3 nights in Jan 2020
Response from Wen Jun on 13 Jan 2020
Hi thanks for your review, it's our duty to fix the problem that troubled you in our hotel, we are sorry for the inconvenience, we will improve our work. Thanks a lot, best wishes!
The location of the hotel is amazing, right in the heart of a traditional chinese street. Staff were very friendly and helpful. Rooms were clean, and spacious.
Sarah
Stayed 2 nights in Dec 2019
Response from Frank on 21 Dec 2019
Dear Sarah,
Thank you very much for your review ,we hope have a pleasant trip in china ,wish to meet you again !
Best regards
Our stay at Wenjun Courtyard hotel was great.The receptionist named Ms. Cheong and Mr. Shen are very helpful, providing sufficient information to us during our ChengDu trip.
Soon Fan
Stayed 2 nights in Dec 2019
Response from Frank on 21 Dec 2019
Dear Fan,
Thank you very much for your review, we treat our guests as family and are willing to help them with everything we can ,hope you have a pleasant trip in china ,wish to meet you again !
Best regards
Frank
8/10 Good
Shirlyn, Vancouver
Travelled with family
27 Nov 2019
Liked: Cleanliness, staff & service, amenities
Good location, unique building style. Staff is helpful
Shirlyn
Stayed 1 night in Nov 2019
Response from Frank on 3 Dec 2019
Dear Shirlyn,
Thank you very much for your review ,hope you have a nice trip in china ,wish to meet you again !
Best wishes
Frank
Nice building. Staff very friendly and helpful. It would be better if the room was a little bit more spacious.
Carol
Stayed 3 nights in Aug 2019
Response from Frank on 20 Nov 2019
Dear Carol,
Thank you very much for your review ,the comfort double room that you reserved is about 22 square meters,but we still have the courtyard double room ,which is about 40 square meters,if you prefer a bigger room ,I will suggest you to book the deluxe double room or courtyard double room. Wish you have pleasant trip in China ,wish to meet again !
Best wishes
Frank