Hotel Keluarga di Chengdu

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"Perfect hotel stay experience! Tucked in the bustling downtown area lies this traditional Chinese courtyard inn with an elegant ambiance. The courtyard and library lounge boast tasteful, stylish designs. The staff provided exceptional service. As first-time visitors to China, we had countless unfamiliar issues, all patiently resolved by the hotel team. Rooms are spotless and cozy, fully equipped with smart amenities, and the bedding ensures a restful night’s sleep. Thoughtful touches abound:...

"Front desk staff Patrick is very helpful."