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The staff was amazing. M.J. and Shay took care of us and made everything perfect. The shuttle drivers were fun and at times went the extra mile to ensure we didn't need to worry.
George
Stayed 3 nights in May 2024
Response from Shaayna Day on 21 May 2024
Thank you for your feedback! We are glad we exceeded your expectations. Thank you for staying with us see you soon We really enjoyed
My TV didn’t work in my room and they wouldn’t accommodate me. Told me to call Expedia. Also it wasn’t the cleanest room. Looked like hotel staff stayed in that room during there breaks.
Horrible service from lady named MJ.. very rude and tried charging extra for things I had included already!
I would like a refund or some sort of credit.. Please and Thanks.
Cleve
Stayed 1 night in Apr 2024
Response from Shaayna Day on 17 Apr 2024
Thank you for your feedback. We apologize for not exceeding your expectations If there are any concerns please feel free to reach out to us directly.
Very clean and convenient, less than 2 miles from MDW, modern & chic. Staff is very friendly. Key card is required to access the elevator. I felt very safe as a solo, female traveler. $50 flat incidental fee. Recommend! 5 stars
LaQuandria
Stayed 2 nights in Apr 2024
Response from Shaayna Day on 13 Apr 2024
Thank you for your feedback! We are glad we exceeded your expectations. Thank you for staying with us see you soon!
They charged for parking but had limited spaces for the number of guests at the hotel. People were creating spaces in the middle of the lot making it hard to navigate. The property had additional parking behind the hotel, where it was unlit, with no entrance to the hotel.
Kennetha
Stayed 1 night in Mar 2024
Response from Shaayna Day on 14 Mar 2024
Thank you for your feedback. We apologize for not exceeding your expectations
6/10 Okay
Sylvia
12 Mar 2024
Sylvia
Stayed 1 night in Mar 2024
Response from Shaayna Day on 13 Mar 2024
Thank you for your feedback. We apologize for not exceeding your expectations.