"Room was clean but small. Extremely loud throughout the night hard to sleep not well insulated. Temperature fluctuates consistently throughout the day. High price on hidden charges and lost items using valet. Out dated elevators that need maintenance. Otherwise was good location to the heart of the city and very kind staff."
Embassy Suites by Hilton Chicago Downtown River North
6/10 Okay
"It wasn't worth the price we paid. Our flight was delayed and we got there a day late and was still charged for the unused night. The telephone in the room didn't work. Water leaked onto the floor when taking a shower. No parking was available."
"Location is amazing. The hotel was built in 1893 and it shows. The history attached to the hotel is pretty cool, but the place is in dire need of renovation. great location for the Art Institute and the Aquarium. Walk to both and the park is directly across the street. "
"We were given a free upgrade which was amazing. The staff was so nice at check-in and with the valet. Loved our view as well. We will definitely be back. "