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Reviews of Motel 6 Chilhowie, VA I-81

2 out of 5
Motel 6 Chilhowie, VA I-81
108 River Rd., Chilhowie, VA

Reviews

7.4

Good

Rating 10 - Excellent. 91 out of 235 reviews" "
Rating 8 - Good. 57 out of 235 reviews" "
Rating 6 - Okay. 40 out of 235 reviews" "
Rating 4 - Poor. 15 out of 235 reviews" "
Rating 2 - Terrible. 32 out of 235 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Allen

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wiring isn’t safe. Microwave caught on fire twice
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 21 May 2024
Hi Allen,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy outside. Electricity in room is half working. Showers don’t work. Water won’t drain. Toilet won’t stop leaking
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 21 May 2024
Hi Allen,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

6/10 Okay

Neil, Ithaca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mandie

Stayed 1 night in Apr 2024

8/10 Good

Colleen, Sharon

Travelled with pets, Travelled with partner
Liked: Cleanliness
Great room floor for dogs and people
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Colleen, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Allen

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Allen,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Timothy

Liked: Property conditions & facilities
Good enough for a fishing trip.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Timothy, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Allen

Stayed 2 nights in Apr 2024

10/10 Excellent

Terrin

Stayed 1 night in Apr 2024

10/10 Excellent

rebecca

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Great stay for the price.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Donna,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Its been updated and very. Lean
Stayed 1 night in Mar 2024

2/10 Terrible

Allen

Stayed 1 night in Mar 2024

8/10 Good

Soma, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable place for a quick overnight trip to visit friends in the area or to rest on a long trip. The only real downside was that it is right off the highway so there is a lot of traffic noise.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Hélène

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

kennon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. From check in to check out was great. Room was clean and stocked with everything and the staff was very friendly especially Sheba, I would recommend this place to anyone!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi KennonWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Response from Brand Experience Team on 27 Feb 2024
Hi MeganThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel!
Great clean room and the people there r nice and friendly. Wud definitely recommend anyone to stay here whether u r passing thru or just visiting someone.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kalsey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Rodney

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walls were nasty bedspread was nasty and old blood on the nightstand
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

randy

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dump not friendly loud I will not go back
Stayed 5 nights in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. It works for me.
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive. Very clean rooms.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Cameron A. #Team6

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice the owners were. I also loved how spacious and clean the room was.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi TinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

April

Liked: Staff & service, amenities, property conditions & facilities
Really nice since being redone. I’ve stayed here numerous times. Only complaint is the loud train and highway nearby
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi AprilThank you, we do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

GREGORY, Las Vegas

Liked: Cleanliness
Disliked: Staff & service, amenities
On the plus side, it's right off the freeway. And yes, you can hear the freeway, but that's pretty much every Motel 6. On the negative side, the t.v. never worked. The lady at the desk said they were being worked on, which is true, as I could hear the workers making noise until about 8 pm. That seems like a bad practice. If there's work being done at a motel, they should be done by 5pm. Guests might not be sleeping, but many are resting and don't need the sound of hammering, power tools and conversation. The AC was very noisy, it pretty much announces itself when it turns on and off. Also, the bathtub/shower is very slippery. That's a lawsuit waiting to happen.
Response from Brand Experience Team on 1 Nov 2023
Hi Gregory,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Workers were nice and pleasant.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Lawrence, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Tiona

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Room was excellent. Office wreaked of curry,very fast polite check in but the office smelled so bad I was gagging.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Tiona,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug infested surroundings. Not safe and bug infested. Place was nasty and should be condemned.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Shane,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

John Robert

Stayed 2 nights in Sep 2023

8/10 Good

Tiona

Stayed 2 nights in Sep 2023

6/10 Okay

Vincent, DALLAS

Disliked: Cleanliness, amenities, property conditions & facilities
The property is in major disrepair. The staff is very arrogant and noisy. My stay was average at best.
Stayed 5 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Vincent,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible nasty staff was rude and nasty with us mean if we could have left and got refund we would have gladly did so Was charged extra fees as well don’t stay here if you can help it!!
Stayed 8 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Vincent, DALLAS

Disliked: Amenities
Good Comfortable stay.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Vincent, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People need to realize that women bleed certain times of the month and they cant do anything about it they were so rude to us because of this
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sep 2023
Hi Sara,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Dennis

Travelled with family
So So
Non smoking room but had an odor(like stale cigars). No facial tissue.Fridge was noisy. Office was locked upon arrival had to o find someone to check us in. Was a road trip one night stay so get what we paid for I guess. Would not stay again.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sep 2023
Hi Dennis,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were super kind and quick to get us to a room. Chances of us coming back this way are very slim (from PNW and drove over for the Blue Ridge Rock Festival). However, if we were to come back this would be a place we would stop. It is quiet, right off the freeway, room was comfortable and bathroom (which we desperately wanted after camping for a week) was spotless. Felt comfortable in and outside the room. 3 fast food choices close by as well as a grocery store. So If you’re fine with just a simple room to chill and recharge for the stay this is perfect.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sep 2023
Hi Cara,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly hotel staff
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 19 Sep 2023
Hi Robert,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sheila

Liked: Staff & service
I like that it has been redone however putting ash trays outside the none smoking areas is not hood- i got it vecause ir was a non smoking room
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 13 Sep 2023
Hi Sheila,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6