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"This is a fantastic option, near the Jakarta airport. The hotel smells amazing as soon as you enter the lobby. The rooms are spacious and clean. What really stood out was the pool and gym facility. The hot pool was actually hot. The cold pool was actually ice cold. Both steam and sauna rooms were large and hot. "

"Excellent service and views, though rooms are more standard than expected for a Mandarin Oriental. Jakarta was an unexpected stop on my journey home, and I booked the Mandarin Oriental at the last minute. The price was surprisingly reasonable for a Mandarin Oriental, though it’s clear why it’s not as expensive as some of the group’s other locations worldwide — it doesn’t have the same “flash” or ultra-luxury feel you might find in, say, Taiwan. What really stood out was the service, which went above and beyond. I had a problem with a taxi attempting to overcharge me and even pretend my payment hadn’t gone through, but the concierge quickly sorted it out and personally ensured I was protected. I requested a high floor and a good view — not only did I get both, but I was also upgraded. A welcome drink on arrival was a nice touch, and the staff were consistently attentive. The restaurants were great — I tried the cake shop and the level-two restaurant, both of which were excellent and reasonably priced. The location is also very convenient, with a shopping center just across the road, which was perfect for my six-hour stay. As for the room, while the view was spectacular, the room itself was quite standard — clean and functional, but not the standout luxury you might expect from a Mandarin Oriental. Overall, this hotel offers outstanding service, location, and views, making it an excellent choice for a short stay, though the rooms themselves are more average in style and fi"

"Good service"

"Staff were all very friendly & helpful "

"Yes, we had a great stay and will return to this hotel again. "

"Everything is nice. Location, personnel, breakfast - very good. The only note is the bathroom stuff would be nice to update "

"The club lounge was excellent "

"convenient area"

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