Hotel dekat Church of St. Bonaventure

"Was denied access to the restaurant one night as they said it was buffet only and we wanted al a carte. No signs saying that it was buffet only. There was available tables but that was for buffet customers only. Were told we could still eat al a carte in our room. Another night served undercooked chicken and the executive chef came out to tell us that the chicken is normally pink! Well it wasn't the night before. Tried to get lunch by the pool as it was advertised on their hotel menu. Was told...

"Le personnel est peu aimable, le gardien de nuit ne veut pas intervenir lorsque d’autres occupants de l’hôtel font du bruit. Nous avons passés 3 nuits et 3 nuits avec du bruit à l’intérieur de l’hôtel ! Surtout ne prenez pas la chambre à côté de la réception car le veilleur de nuit écoute de la musique toute la nuit sur son téléphone portable !!! Pas de restaurant à proximité, pas de petit déjeuner à proximité… pas de papier toilette. Le seul point positif est qu’il y a une TV connectée ce qui...

"All the stuff at the reception room service and breakfast service were absolutely helpful and friendly. And the design of the rooms was so perfect. I’ve never seen a hotel that has such useful and comfortable decorations for the room in terms of shelves and lighting and accessories. I really had a wonderful day and I will go to this hotel again."

"Cleanliness below average - cigarette stubs outside rooms, bathrooms not very clean, no handicap accessibility ramps "

"Very cheap and greedy people on reception and there was no cooperation at all"

"Great stay!"

"We did not have breakfast.. However the room was very clean and spacious as we had the Luxury Room. The staff were friendly and helpful. The location was pretty good too."

"Rooms are smaller than they look on the internet. Had to check out as the room was small.. paid fully while checking in. While checking out they told me to pay for one night and the the full amount paid earlier will be refunded. Still waiting for the refund!! Working with the staff on the refund"

"Each time am in Mumbai am staying for a few days in Mantra Hostel and the moment am reaching it after the long journey I have the feeling of being "back home". The staff are excellent: kind, helpful, patient. Rooms are very clean as well as beds and bathrooms. The very location is cool as well, offering a quick access to the airport, train stations or long distance bus stops. Also, the travellers who choose Mantra are mostly very friendly, inspiring and energetic, it is easy to make friends here...

"The management team and staff were very nice and helpful. The food was excellent in the hotel restaurant. "

"mosquito, poor and limited service, limited food option, unsafe"