Search Hotels Near Cinemark North East Mall 18, Fort Worth

"Nice room"

"The hotel was lovely and breakfast was fresh and delicious. Our room was super nice and comfortable. However, our checkin to the hotel was not a pleasant experience. We had to wait at the front desk for at least 10 minutes until a staff member showed up. There were others waiting to be checked in as well. She never apologized for the wait and was actually very curt and abrupt with all of us. At 9pm after a long day of travel this was definitely NOT what we were needing to deal with. We would stay again, so this was NOT a deal breaker, but perhaps additional customer service training would help."

"Breakfast, room cleanliness overall cleanliness was below average."

"Clean room easy parking acquired"

"I asked for a first floor room, I checked in before 4pm. When I mentioned I had just driven 16 hours from Arizona, his reply how boring and no first rooms available. When I asked about an elevator his reply its only one flight of stairs. After several trips up the stairs, my room must of been next to a maintenance room. There was the sound of a compressor in the wall about 2 feet from the bed. It would come on and off several times during my stay. None of the staff seemed happy, no greeting. I found a woman in the lobby around 4 am the following day, not sure if she worked there. Sitting on the couch watching TV. "

"Room was very clean! Staff was super friendly"

"Bed was comfortable; room was large, did not feel cramped at all. HVAC worked well (needed both heat & a/c, handled it no problem) The "mini-fridge" was larger than the refrigerator in my first apartment. The carpet does need to be deep cleaned. A couple light fixtures were not working, and the slide lock was broke, although it would have held long enough to grab... well, ya know. Had a coffee maker but no coffee, no soap or shampoo, either (although I don't know if Studio 6 normally provides those). It was rated higher, but honestly, it's a 6 at the most."

"Loved everything"

"Rikki was amazing! Bright of Sunshine in the morning for our Breakfast ☺️"