2/10 Sangat Buruk
Thomas
Bepergian bersama teman
22 Jun 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at Extended Stay America Suites Cleveland Brooklyn, Ohio June 17th and 18th. We booked through Expedia itinerary: 72063178900156. Reservation number 4075289744.
We arrived at the hotel and were greeted by a dimly lit entrance, people smoking pot, and many people milling around the property. Needless to say, my wife and I were a bit concerned. As we stepped inside the building, we noticed a foul smell of mildew and old carpet. We were greeted inside by an unfriendly attendant. We were given room 221. As we entered the smelly elevator, we noticed food wrappers and other stuff on the floor. My wife refused to use the elevator for the remainder of our stay. We shrugged and said to each other "it's late, maybe it will get better." It didn't. As we entered room 221, the door was ajar, like someone forgot to close it on the way out. The floor in room 221 was sticky with some substance that made our feet/shoes stick to the floor, the room had a foul smell, and was only superficially cleaned. We asked for another room and were given one without question. We were reassigned to room 402. Although this room was OK, all countertops were not fully cleaned. We slept in room 402 the night of June 17th. The next night, June 18th we attended my 50th High School Reunion. The night of June 18th when we returned from our outing, staff were in an argument, dropping F bombs and cursing at each other very vociferously. We avoided the lobby and took the stairs. When we returned to our room
Thomas
Menginap 2 malam pada bulan Juni 2025
