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"When we arrived, the hotel had no record of our booking. We booked on the day, but for 270 euros for a room, it was disappointing to arrive to no room and to the confusion. Jess at reception handled it very well and was very helpful. She organised a different room, an apartment, which was pretty basic and was missing the hotel room feel. She was very apologetic and offered us complimentay drinks (2). The bar staff were lovely, but we had to wait about 20 minutes to be served. "

"This hotel is in a perfect location for a weekend in Cork. The hotel staff were so friendly and helpful, even giving us a free upgrade and giving us recommendations for places to eat in Cork. The breakfast was just right, mainly hot and cold buffet breakfast but they did make poached eggs and avocado on toast if requested. Definitely would go back to this hotel when I'm travelling back to Cork. Thank you. "

"Staff was friendly "

"Pros: Fantastic service, beautiful location, very comfy beds and pillows and excellent breakfast. Cons: For the price (266-320 euro per night) I would expect slightly more attention to detail. There were no robes in our rooms, there was a few pieces of trash left on the floor, the hair dryer was glitchy and probably should be replaced and there was no conditioner in our bathroom dispensers and no one noticed for 3 nights. "

"Really pleasant stay here!"

"Really nice hotel, staff very friendly"

"Loved this hotel!! Everything about it—rooms, people, access to Cork and close to the train!! Wonderful staff, great breakfast, terrrific room. Enjoyed everything about the city iver two days…"

"Staff were great, food in the restaurant was lovely"

"Very clean nice room good balcony"