"We chose this hotel as a last-minute booking during Cornell's graduation. I was very impressed with the staff - everyone was friendly & greeted us when passing in the hallways & the front desk ladies were amazing! The room was very spacious & the bed was very comfortable. The hotel offered a lot of features we didn't use but I was impressed with the selection: indoor AND outdoor pools, fitness room, & several conference rooms. The outdoor pools were not ready yet as it was still too cold & rainy but we didn't have time to use those anyways. The restaurant offered a free hot breakfast & they were replenishing the offerings right up to the ending time. Most places would have been letting stuff run out way before then.
I really appreciated all the extra touches they offered such as selling flower bouquets in the lobby for grads & a bag of water/snacks in the room. I was very surprised by the graduation stuffed bear as well. That was so thoughtful!!
Unfortunately, the hotel does lack in areas of decor. The walls need to be cleaned & painted, the windows were filthy, and the restaurant/bar area looked right out of the 1970s. The walls were peeling & the ceilings had water damage. The bathroom countertops were very outdated & ours had several chips/cracks. We left the empty tissue box out & the cleaning person did not replenish them.
I feel the hotel has lots of nice offerings & that modernization would make a huge difference."