Hotel Menerima Tamu LGBT di Cortland

"The staff was so helpful. We hit bad weather and are travel was delayed and Expedia system canceled out room after 11pm. When we called to verify travel (due to weather) was delayed. We literally had no room to sleep and the staff figured out for us."

"The facility is clean and well maintained, plenty of parking and well located. I was given a handicap room and it is was very dark with false windows and frosted glass and dim light behind the glass. There was 1 lamp and bed lights, but that was not sufficient to provide adequate light for this room. The TV remote did not work, they replaced it but then the TV would not turn off, it had to be unplugged. The bathroom was awkward, no vanity and the toilet paper roll would not stay in the holder....

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"Checked in and checked right back out. Filthy, scary and looked like people lived there. Room smelled of smoke and the smoke detector was pulled off wall and missing. They should be in Expedia. Awful! There were police officers in the parking lot when we pulled in."

"Good location. Front desk person was wonderful. Saved us from an awful hotel originally reserved. Felt a safe space and an appreciated last minute reservation."

"The free breakfast was very good & the gent caring for it was pleasant and helpful. A simple tablet & pen on the desk in the room would have been appreciated for making some notes. The desk clerk said all we had to do was ask. The alarm clock was stuck at 8:20 and could not be reset. The simple to maintain air filters for the room air-conditioner were very dirty. The shower had plenty of hot water, soaps and towels and was appreciated. Many fast-food franchises were within easy walking...

"wonderful"

"Charming property with delightful rooms. Victorian decor and old world charm. Staff was friendly. No elevator but stairs to second floor were manageable. Beautiful view from 3 sides in the Garden room. Location was convenient to walk to the falls. Bright dining room. Had an excellent dinner and continental breakfast. Would definitely stay here again."