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"Could be cleaner with stains on carpet, shower curtain and toothpaste stains around washroom mirror. Fitness room was very warm and cramped. Free breakfast was terrible serving premade eggs, pancakes. "

"Clean"

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"NA"

"It was ok, not amazing. Breakfast was mediocre at best with few choices and was the same all three mornings. No alternative options offered for any dietary restrictions. Room was clean enough but not as advertised in photos for room I thought I had booked. It is also right beside the highway and the noise impact is significant in the front facing rooms. "

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "

"The staff was very friendly,and the room was very well maintained. I found it to be a huge problem that they did not have stairs available and guests could only use the elevators. There was a concert and everyone got back to the hotel at the same time. Two of the three elevators broke so we were stuck waiting in a huge line. The staff did take groups up via the service elevator but it would have been more convenient to let people take the stairs. To be clear there were emergency stairs, but guests weren't offered their use. "