Hotel murah di Crest Hill

"Pool was a bit chilly but still good "

"If I could give this place a 0 rating I would. It is a disaster. Totally run down. The breakfast is stake toast and cold coffee. And the noise from the road is so loud it seems like your bed is ON THE HIGHWAY. avoid at all costs. The previous reviews must be fake. "

"Check in was unpleasant, there were only 2 staff members and one staff member was on the phone and the other staff member that assisted me was overwhelmed. He mademe wait, write down my information even though i had a reservation as he had to attend to other customers they were at the concession. "

"Everything is good I like the stay "

"Adequate. "

"Despite being a smoke free hotel we were horror the strong smell of cigarette smoke the second we entered the room. The staff were very friendly and helpful but the room has a lot of wear and tear and really needs to be renovated. "

"Nice property, limited amenities for the price, but the staff was top notch."

"Yes"

"The staff was friendly and polite. The room was clean. "

"Washer and Dryer always broke. Machines are empty. You need another luggage cart , if 1 person has it its gone forever. Staff is excellent. Jackie and Zuluma are great but are limited. Cleaning staff is great and is custodial crew. "

"The clerk barely said two words to me when I checked in. The elevator was so jerky and the door started opening before it stopped on my floor. I stepped off the elevator and there was a pile of trash sitting right outside the door. I went into my room and flipped the blanket back and there was Mouse poop in the bed, between the sheets. I went back downstairs to ask for a new room and he acted like I was inconveniencing him. I was given a room on the third floor, there was another pile of trash...

"Hotel was great…staff was nice and friendly "

"Front desk staff disappointing for my first encounter "

"The property and staff were very professional and kind. The check in experience because of Expedia's screw up was less than terrible. I reserved 3 Rooms for my family and Expedia only reserved 2 rooms. After a one hour and 30 minute conversation with Expedia by I was finally credited back for the one room and the hotel generously approved the same rate for the third room. Expedia needs Quality Customer Service training in the worst way!"

"Very warm staff rooms clean and top class!"

"When I arrived at the room, I immediately noticed that the toilet was clogged. I notified the staff, and they told me they would move me to a different room—something that NEVER happened. I went to speak with the woman working in the lobby, and she was incredibly rude. She told me that the only thing she could do for me was hand me a plunger so that I could unclog the toilet myself. I told her that I absolutely would not do that, as I had paid for a clean room with all amenities in working...

"It’s quite disheartening to choose a supposedly high or top tier hotel and then be nickle and dined with fee’s to park your car, and pay for internet. The room was adequate but quite honestly I could have stayed at a hotel with a price point 1 half the cost and not be charged for internet and parking. I won’t be using this hotel again. Nothing about this experience warrants the need to pay extra for normal things. This isn’t a resort but it is charging resort type fee’s."

"I could NOT receive a refun!d! I had to check out 9 days early. Stay America nor Expedia would accommodate me with a nominal refund. Stay America said I didn't book thru them, Expedia states there is nothing that can be done because Stay America won't approve a refund!. Totally unacceptable with no remorse or resolution. I'm disappointed in both businesses for the lack of due diligence to assist a guest and customer. "