Search Hotels in Crown View Estates Final, Phoenix

"Overall, we had a great time. A few opportunities for improvement though: 1. We weren’t aware that if it was low occupancy, they have people order on the breakfast menu instead of having the buffet open. The only time this happened to us was on our very last morning, where we had a plane to catch. The buffet being closed was not something we accounted for so I was a little upset with this. 2. We had a leak in our ceiling above the bathroom sink. Maintenance came to fix it once, but the problem persisted. Thankfully that was only an issue for the last two full days we were there. 3. The cafe near the main pool turned me away for a beverage after 11am on a Monday morning. It was our last full day and I wasn’t able to get a drink by the pool, which was a major bummer if I’m being honest. The people at the cafe said I could walk down to the restaurant, but I was looking for the poolside drink delivery. I had mentioned it a few times to my wife leading up to going down to the pool that morning, so that too was also a bummer. Overall, we had a great time, as I mentioned. Other than those few things, we very much enjoyed our time. Thank you! "

"This is the second year in a row my daughter and I stayed at Valley Ho. We love the atmosphere, food is good, and staff is helpful and friendly."

"Nice place to stay "

"Good stay, hard to justify the price. The staff were genuinely excellent — warm, attentive, and knowledgeable. Our Fairmont Gold room overlooking the TPC Stadium Course 6th hole was a great touch. The Gold lounge, though, was perpetually overcrowded with one coffee maker to serve everyone. At $1,000+/night, our expectations were high — and a few things fell short. On arrival, the resort was hosting a 600-person conference. Guests whose rooms weren't ready were sent to the pool — right where we were. Service collapsed; our server walked by for hours saying "I'll be right there" without ever stopping. When my wife complained, security suggested we leave. Both sides could have done better, but the resort created the situation by overbooking itself. The patio door to our room wouldn't lock on arrival, and by day two it wouldn't close at all. Two hours and multiple calls later, someone finally came — got it to close, but never to lock. We were told parts needed to be ordered. That's a real problem for a door with direct outside access to your room. The location and most of the staff were genuinely great, and a cheaper stay would've softened our reaction. But at this price, these weren't minor inconveniences — they were failures. We won't be back."

"Great amenities "

"We had a Balcony room with a Spectacular View "

"Great stay"

"Menus were very limited and prices were higher than when we ate outside the resort. Drinks were good, but once again, much higher than when we were off the resort. Room was nice and serviced every day except one, when they seem to forget us. Checking in was delayed as the room was not ready and many others were waiting for their rooms also. Checking out was very quick and easy."

"I enjoyed "